Helpful ReplyLots of crashes with X3 (mostly solved)

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thomasabarnes
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Re: Lots of crashes with X3 2014/04/19 19:01:17 (permalink)
gmp
 
If I go to 64 bit X3 in the near future, will my current 4 gigs of RAM work as well as it does in 32 bit or does it need more to do the same thing? The reason I'm asking is I'd first want to test the waters with 64 bit before buying the RAM.
 
 



On a 32bit system, even with 4GB of RAM, Windows can only access 3GB, with the use of the /3GB  switch (4GT), which is mentioned at the start of the article on Windows Physical Memory Limitations, and that deals with addressing virtual memory, so it's still conditional. See the article in the following link:  http://msdn.microsoft.com/en-us/library/windows/desktop/aa366778(v=vs.85).aspx
 
So, if you have 4GB physical memory and want to use it all, you benefit from using an X64 version of Windows, which will allow you to use it all, and in ways better than in a 32Bit operating system.
 
Hope that helps.
post edited by thomasabarnes - 2014/04/19 19:07:18


"It's not a song till it touches your heart. It's not a song till it tears you apart!" Lyrics of Amy Grant.

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#31
gmp
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Re: Lots of crashes with X3 2014/04/19 20:36:12 (permalink)
This problem is clearly not solved yet. Next week if I can go 2 days without a crash I'll mark it solved. Let's see what happens.
 
Right now after the reinstall, I'm having a serious VST scan problem unlike I had earlier. I have a new post about that.

Gerry Peters
Midi Magic Studio
http://gprecordingstudio.com/
Album Productions and Songwriter Resources
Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD,  3 data HDs - total of 6.5T
#32
robert_e_bone
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Re: Lots of crashes with X3 2014/04/19 21:16:26 (permalink)
Can you please look in the Windows Event Viewer, and post back any Critical Errors you have gotten in the past 24 hours?  If none there then look at other errors.
 
Thanks, 
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
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DeeringAmps
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Re: Lots of crashes with X3 2014/04/20 09:51:20 (permalink)
Bob,
What exactly are you looking for in the Event Viewer?
X3 has created 4 mini dumps on my office system; two in the subfolder "Plugins".
Some on the Studio rig as well (I'll have to document them).
I don't see anything in "Viewer" with the exact same timestamp.
 
Tom

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robert_e_bone
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Re: Lots of crashes with X3 2014/04/20 10:12:51 (permalink)
@Tom - I just responded to your PM.
 
Sounds like a failing plugin.  Please list all plugins present in the project that produced the minidumps.
 
I am no expert on going through mini dumps, but we should be able to figure out what is happening.
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
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DeeringAmps
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Re: Lots of crashes with X3 2014/04/20 11:12:06 (permalink)
Tried to open the problematic project to note all vst and vsti present and BOOM...
Here's the "Event Viewer"

I know there are several instances of Amplitube3, Rapture (frozen), and Superior Drummer.
I've "rebuilt" this project once (imported the audio and midi into a new project).
This is a very simple project!
Three audio tracks; bass, rhythm guitar (two lanes), lead guitar (3 lanes)
The frozen Rapture track and Superior.
This thing started crashing when I inserted Z3ta2 on the first project.
curiosior and curiosior....
This is all on my office rig Win7x86.
But I've been having some "issues" on my "Cat" as well.
Tom
 
 

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#36
gmp
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Re: Lots of crashes with X3 2014/04/20 14:55:30 (permalink)
As of now I can't use this new install of X3 due to this VST scan issue, so I reverted to an image a few days ago when I did all the Win updates, etc. After that is when I reported all these crashes and you suggested uninstalling X3 and reinstalling as administrtor. That's what i'm doing now,. I did uninstall Vsampler since that's initially what caused all the VST scan crashes. I hope I won't see the RXP problem again. I never had that problem when I initially installed X3 weeks ago.
 
I checked the Event viewer. I had a critical error today upon reboot, but I think that was because it got confused about me reverting to an Acronis image. Before that the last critical was 3/29/14
 
I did find all the instances of vst scan crashing. here's one of them below. Does that give you any clues?
 
Critical
4/20/14
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
 
Errors
4/20/14
Faulting application name: VstScan.exe, version: 5.0.6.352, time stamp: 0x5320bd8f
Faulting module name: VstScan.exe, version: 5.0.6.352, time stamp: 0x5320bd8f
Exception code: 0xc0000409
Fault offset: 0x00009dfd
Faulting process id: 0xb2c
Faulting application start time: 0x01cf5cb983392758
Faulting application path: C:\Program Files (x86)\Cakewalk\Shared Utilities\VstScan.exe
Faulting module path: C:\Program Files (x86)\Cakewalk\Shared Utilities\VstScan.exe
Report Id: cc758578-c8ac-11e3-ba87-001fd02dd138
Details
-
System
 
 
 
-
Provider
 
 
 
 
[ Name]
Application Error
 
          
 
 
-
EventID
1000
 
 
 
[ Qualifiers]
0
 
          
 
 
 
Level
2
 
 
 
 
Task
100
 
 
 
 
Keywords
0x80000000000000
 
 
 
-
TimeCreated
 
 
 
 
[ SystemTime]
2014-04-20T16:57:05.000000000Z
 
          
 
 
 
EventRecordID
19552
 
 
 
 
Channel
Application
 
 
 
 
Computer
Q9450
 
 
 
 
Security
 
-
EventData
 
 
 
 
VstScan.exe
 
 
 
 
5.0.6.352
 
 
 
 
5320bd8f
 
 
 
 
VstScan.exe
 
 
 
 
5.0.6.352
 
 
 
 
5320bd8f
 
 
 
 
c0000409
 
 
 
 
00009dfd
 
 
 
 
b2c
 
 
 
 
01cf5cb983392758
 
 
 
 
C:\Program Files (x86)\Cakewalk\Shared Utilities\VstScan.exe
 
 
 
 
C:\Program Files (x86)\Cakewalk\Shared Utilities\VstScan.exe
 
 
 
 
cc758578-c8ac-11e3-ba87-001fd02dd138
 
 
 

Gerry Peters
Midi Magic Studio
http://gprecordingstudio.com/
Album Productions and Songwriter Resources
Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD,  3 data HDs - total of 6.5T
#37
gmp
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Re: Lots of crashes with X3 2014/04/20 15:02:55 (permalink)
robert_e_bone
@GMP - if you still have issues, then I think some closer examination of your download/installation/system is in order.
 
It might be something like Windows maintenance not being up to data prior to doing the Sonar X3 install.  Perhaps antivirus software was running during download and/or install and interfered with things.  Possibly want to try a complete removal of the current install of X3 and do it again with Run As Administrator.  Do these issues occur with all projects in X3, opening of older projects in X3, with particular plugins present, or perhaps with no plugins present?
 
Do the original download files have hash values that match the published hash values from the Sonar install page from the web site?
 
Lots of stuff to look at.  The fact that not so many folks report these kinds of issues suggests it is something unique to your system, or download, or install, or 3rd-party plugins.
 
Bob Bone
 




I'm not sure what you're referring to with hash values unless you mean the underscores. Here's the exact file name I'm using to initiate the install run as administrator.
02_SONAR_X3_Producer.part1.exe
Is that what you were asking?

Gerry Peters
Midi Magic Studio
http://gprecordingstudio.com/
Album Productions and Songwriter Resources
Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD,  3 data HDs - total of 6.5T
#38
robert_e_bone
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Re: Lots of crashes with X3 2014/04/20 17:40:05 (permalink)
Aah - by 'hash values', I was referring to a set of data that helps to identify whether or not files that you download were corrupted during the download or not.
 
Cakewalk generated and published the 'hash values' for each of the several download files that comprise whatever version of Sonar you downloaded.  The importance of the Hash Values is that you can then use any one of a zillion freeware Hash Value generator programs to generate Hash values for the Sonar download install files, and then you can compare your hash values against the ones that Cakewalk generated for the same files.  If they match, then your download files are all intact - with no corruption.  If they don't match, then you know that somehow one or more of the downloaded files was corrupted during the download, and you will have to download them again.
 
Here is the link to the Sonar installation instructions web page: 
 
http://www.cakewalk.com/support/kb/pages/x3_download_installation_instructions.aspx
 
At the bottom of the above page, there are links to pages that display information on the exact breakdown of the download files for whichever flavor of Sonar you downloaded.  Part of that information on those pages are MD5 Hash Values for each of the download files for the version you downloaded (X3, Studio, Producer).
 
So, go to the above link, then click on the appropriate details page for the version you downloaded, and write down those MD5 Hash Values.
 
Then, go download one of the free Hash Value Generator applications that are on the web, and generate Hash Values for the files YOU downloaded.
 
Then, compare the hash value you generated for the 1st download file against the Sonar web page's Hash Value for the 1st download file and make sure they match.  repeat this for each of the download files, and then please post back on whether or not everything matches up OK, or if there is a problem.
 
Here is a link to a freeware Hash Value Generator app you can use to generate Hash Tag Values for your downloaded files - to compare against the Cakewalk published ones:
 
http://www.winmd5.com/
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#39
gmp
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Re: Lots of crashes with X3 2014/04/20 18:18:01 (permalink)
robert_e_bone
Aah - by 'hash values', I was referring to a set of data that helps to identify whether or not files that you download were corrupted during the download or not.
 
Cakewalk generated and published the 'hash values' for each of the several download files that comprise whatever version of Sonar you downloaded.  The importance of the Hash Values is that you can then use any one of a zillion freeware Hash Value generator programs to generate Hash values for the Sonar download install files, and then you can compare your hash values against the ones that Cakewalk generated for the same files.  If they match, then your download files are all intact - with no corruption.  If they don't match, then you know that somehow one or more of the downloaded files was corrupted during the download, and you will have to download them again.
 
Here is the link to the Sonar installation instructions web page: 
 
http://www.cakewalk.com/support/kb/pages/x3_download_installation_instructions.aspx
 
At the bottom of the above page, there are links to pages that display information on the exact breakdown of the download files for whichever flavor of Sonar you downloaded.  Part of that information on those pages are MD5 Hash Values for each of the download files for the version you downloaded (X3, Studio, Producer).
 
So, go to the above link, then click on the appropriate details page for the version you downloaded, and write down those MD5 Hash Values.
 
Then, go download one of the free Hash Value Generator applications that are on the web, and generate Hash Values for the files YOU downloaded.
 
Then, compare the hash value you generated for the 1st download file against the Sonar web page's Hash Value for the 1st download file and make sure they match.  repeat this for each of the download files, and then please post back on whether or not everything matches up OK, or if there is a problem.
 
Here is a link to a freeware Hash Value Generator app you can use to generate Hash Tag Values for your downloaded files - to compare against the Cakewalk published ones:
 
http://www.winmd5.com/
 
Bob Bone
 





I checked the Hash values and all 4 parts did verify just fine.
Check out my post below and let me know if you have any suggestions. To my frustration as of now I can't even try out the newly installed X3, because of this VST scan crashing problem. I'm baffled. I need to get work done monday and will have to use 8.5 until I can get this fixed. I can't use a lot of my pluggins due to the VST scanner crashing.
 
http://forum.cakewalk.com...-m3027723.aspx#3027723

Gerry Peters
Midi Magic Studio
http://gprecordingstudio.com/
Album Productions and Songwriter Resources
Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD,  3 data HDs - total of 6.5T
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robert_e_bone
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Re: Lots of crashes with X3 2014/04/20 20:15:53 (permalink)
Well, perhaps a COMPLETE removal of X3 and a clean install of it might fix your scan problems.
 
To completely remove X3, let's say producer version:
 
1.  Use Control Panel and uninstall Sonar X3 Producer
2.  Navigate to C:\ProgramData\Cakewalk and if present, delete the SONAR X3 Producer folder
3.  Navigate to %appdata%\Cakewalk, and delete SONAR X3 Producer, if present
4.  Start REGEDIT.
5.  Expand: Computer\HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR Producer, and delete X3 key (and its sub-keys)
6.  Expand: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software\SONAR Producer, and delete X3 key (and its sub-keys)
 
PLEASE NOTE that it is recommended that you Export your Registry PRIOR to deleting the above keys, in case you need to recover them due to any mistakes you happen to make.
 
OK, so after doing all the above, Sonar X3 Producer Edition will be completely removed from your computer, and you can now install it again (known as a 'clean install).
 
THIS time, I would suggest you temporarily suspend/disable your antivirus software, just prior to launching the Sonar install.
 
In addition, I always also right-click on the Sonar installer program and click on Run As Administrator.  While there may be no need for it, I still always do it this way, and needed or not, I never have any install problems, so I just choose to do it this way.
 
FURTHER NOTE - PRIOR to deleting the SONAR X3 Producer folders above, you might want to save any custom content you created, such as custom project templates, drum maps, and that sort of thing, just in case.
 
I also always RUN Sonar with it permanently set to Run As Administrator, again it might not be needed for Sonar itself, but some plugins work better with this option set.  To set this - right-click on the Sonar program launch icon, then click on Properties, click on Advanced, then check Run As Administrator, then OK, then Apply.
 
After installation is complete, you can restart your antivirus software.
 
I hope that helps, 
 
Bob Bone

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#41
gmp
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Re: Lots of crashes with X3 2014/04/20 21:22:51 (permalink)
robert_e_bone
Well, perhaps a COMPLETE removal of X3 and a clean install of it might fix your scan problems.
 
To completely remove X3, let's say producer version:
 
1.  Use Control Panel and uninstall Sonar X3 Producer
2.  Navigate to C:\ProgramData\Cakewalk and if present, delete the SONAR X3 Producer folder
3.  Navigate to %appdata%\Cakewalk, and delete SONAR X3 Producer, if present
4.  Start REGEDIT.
5.  Expand: Computer\HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR Producer, and delete X3 key (and its sub-keys)
6.  Expand: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software\SONAR Producer, and delete X3 key (and its sub-keys)
 
PLEASE NOTE that it is recommended that you Export your Registry PRIOR to deleting the above keys, in case you need to recover them due to any mistakes you happen to make.
 
OK, so after doing all the above, Sonar X3 Producer Edition will be completely removed from your computer, and you can now install it again (known as a 'clean install).
 
THIS time, I would suggest you temporarily suspend/disable your antivirus software, just prior to launching the Sonar install.
 
In addition, I always also right-click on the Sonar installer program and click on Run As Administrator.  While there may be no need for it, I still always do it this way, and needed or not, I never have any install problems, so I just choose to do it this way.
 
FURTHER NOTE - PRIOR to deleting the SONAR X3 Producer folders above, you might want to save any custom content you created, such as custom project templates, drum maps, and that sort of thing, just in case.
 
I also always RUN Sonar with it permanently set to Run As Administrator, again it might not be needed for Sonar itself, but some plugins work better with this option set.  To set this - right-click on the Sonar program launch icon, then click on Properties, click on Advanced, then check Run As Administrator, then OK, then Apply.
 
After installation is complete, you can restart your antivirus software.
 
I hope that helps, 
 
Bob Bone




thanks for the info
I had been choosing the compatibility tab - it has a box for run as administrator there also. But it says - privilege level. I see now the advanced is a different box. Should both boxes be selected or just the advanced?

Gerry Peters
Midi Magic Studio
http://gprecordingstudio.com/
Album Productions and Songwriter Resources
Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD,  3 data HDs - total of 6.5T
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gmp
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Re: Lots of crashes with X3 2014/04/20 22:27:05 (permalink)
I'm wondering if the complete uninstall will have any effect on the VST scan, since that's used by all the programs I have installed, like 8.5 and X1. It may keep it intact and be a waste of effort. Just wondering

Gerry Peters
Midi Magic Studio
http://gprecordingstudio.com/
Album Productions and Songwriter Resources
Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD,  3 data HDs - total of 6.5T
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Re: Lots of crashes with X3 2014/04/21 09:03:16 (permalink)
X3's plugin manager REPLACED what had been there before, so if there is a problem with it, a complete removal of X3, as described above, followed by a clean install of X3, per above as well, will put a new copy of it in place.
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
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gmp
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Re: Lots of crashes with X3 2014/04/21 14:51:11 (permalink)
robert_e_bone
X3's plugin manager REPLACED what had been there before, so if there is a problem with it, a complete removal of X3, as described above, followed by a clean install of X3, per above as well, will put a new copy of it in place.
 
Bob Bone
 




Unfortunately the clean instal didn't help at all. VST scan crashes on Vsampler and under preferences VST settings the check boxes for scan failed pluggins and scan existing pluggins are greyed out. Even though Vsampler has been uninstalled. It apparently is only looking in the registry and not what's actually on the C drive. In the other post about the VST scan crash, I list the crucial registry spots where Vsampler is showing up and it's not in the X3 keys like I deleted for the clean install. There are keys for the VST folder that show Vsampler there even though I manually deleted it.
 
It seems to me that I need some guidance on what keys are safe to delete in the registry or how I can uninstall VST scan and then reinstall it. I really don't think reset is working correctly. IN the past I noticed several popup boxes that came up during the reset procedure, none of those happen now.

Gerry Peters
Midi Magic Studio
http://gprecordingstudio.com/
Album Productions and Songwriter Resources
Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD,  3 data HDs - total of 6.5T
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gandalf
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Re: Lots of crashes with X3 2014/04/23 04:38:54 (permalink)
A number of people on this thread have said using 64 bit will fix a lot of gremlins.  I'm running 64 bit and having a huge amount of problems.  IMO the belief that running 64 bit will fix the problems is completely incorrect.  Different problems maybe, but less?  Well i'm presently trying to figure out why x3 has basically stopped working completely.  As is this guy .  
#46
robert_e_bone
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Re: Lots of crashes with X3 2014/04/23 10:31:37 (permalink)
I would like to better understand the leftover pieces of the VSAMPLER that you had removed.
 
Can you please detail what pieces of it were left behind, after your uninstall?
 
If you run REGEDIT, you can search for VSAMPLER without disturbing anything (it will not delete/modify anything by itself, it is just a search).  Please do search for it and list the keys that are still in your system that are still there.
 
Also, you are SURE that VSAMPLER is no longer present in any folder in the search path that Sonar uses?
 
Thanks for hanging in there - I am sorry if any of my questions were addressed earlier - I am just trying to make sure I understand the situation as completely as possible.
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#47
gmp
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Re: Lots of crashes with X3 2014/04/23 13:47:36 (permalink)
robert_e_bone
I would like to better understand the leftover pieces of the VSAMPLER that you had removed.
 
Can you please detail what pieces of it were left behind, after your uninstall?
 
If you run REGEDIT, you can search for VSAMPLER without disturbing anything (it will not delete/modify anything by itself, it is just a search).  Please do search for it and list the keys that are still in your system that are still there.
 
Also, you are SURE that VSAMPLER is no longer present in any folder in the search path that Sonar uses?
 
Thanks for hanging in there - I am sorry if any of my questions were addressed earlier - I am just trying to make sure I understand the situation as completely as possible.
 
Bob Bone
 





You've been very helpful, Bob and I apologize for the complexity of this being spread over 3 posts. But yes I've found all sorts of Vsampler items in the registry that weren't removed by the clean install instructions you gave me. Check out this post, which condenses a lot of what I've done and discovered
http://forum.cakewalk.com/VST-scan-not-resetting-Can-it-be-manually-reset-m3028540.aspx#3028540
 
After getting no response to my 3rd post in this saga. I went ahead and emailed tech support. It seems to me that all this can be fixed with clearing the VST scan registry data and any other VST scan data in files to effectively uninstall and reinstall it.
 
In the mean time I went back to the image file I did right after resolving the VST scan problem which has the Win updates. I had 2 crashes during the first day with this image, but it's possible those 2 crashes were the result of Win Media Player being 64 bit and X3 being 32 bit and my sound card getting confused, like you pointed out.
 
Thank you for giving me the very helpful suggestion of using Win Media Player and Control Panel / sounds to my on board sound driver, which has worked great and for the last 2 days I've not had a crash, so far. THis latest saga of me uninstalling and reinstalling X3 was because I was leary of those 2 crashes I had were because my initial installation of X3 was unstable without those updates.
 
So let's see if I get any more crashes. It's too early to tell, since monday and tuesday weren't that busy. I'll also wait to hear from tech support, because I would really like to know the procedure for fixing VST scan and I feel better doing a clean install of X3 on a fully updated machine.
 
 

Gerry Peters
Midi Magic Studio
http://gprecordingstudio.com/
Album Productions and Songwriter Resources
Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD,  3 data HDs - total of 6.5T
#48
mrdrwest
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Re: Lots of crashes with X3 2014/04/26 23:39:05 (permalink)
What does your project consist of?
 
Please stop installing applications as administrator unless prompted for elevated privileges: Note, some plugins may require admin privileges to complete installation, but not to run afterwards.
 
Sonar X3 does not require admin privileges to run, unless you have a poorly written plugin(s) that requires it.
#49
gmp
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Re: Lots of crashes with X3 2014/04/27 00:25:20 (permalink)
mrdrwest
What does your project consist of?
 
Please stop installing applications as administrator unless prompted for elevated privileges: Note, some plugins may require admin privileges to complete installation, but not to run afterwards.
 
Sonar X3 does not require admin privileges to run, unless you have a poorly written plugin(s) that requires it.


I guess the real question is does it do any harm running it and installing it using the "run as administrator " option? Has anyone from Cakewalk discouraged it?

Gerry Peters
Midi Magic Studio
http://gprecordingstudio.com/
Album Productions and Songwriter Resources
Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD,  3 data HDs - total of 6.5T
#50
robert_e_bone
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Re: Lots of crashes with X3 2014/04/27 00:45:10 (permalink)
@gmp - yeah - those entries would not have been deleted through the clean removal instructions I gave you.
 
I knew the X3 plugin manager replaced the plugin manager of prior Sonar versions, but hadn't considered the inventory and exclusions and such.
 
I have used the Sonar clean removal instruction set for years now, and just never had to deal with remnants of a version of a plugin manager.
 
I will go back and review the registry keys you posted in that other link, and see what needs to be deleted to get rid of Vsampler references.
 
I will either post back in about an hour, or will do so in the morning - depends on how long it takes me to finish something I am working on, and how tired I am at that point.
 
Bob Bone

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#51
gmp
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Re: Lots of crashes with X3 2014/04/30 02:22:48 (permalink)
Since taking Bob Bone's advice for using my onboard sound for Windows Media player, etc, I've had maybe about 2 crashes in 2 weeks. So I'd say that has pretty much solved the crashes. With me running 32 bit X3 and Win Media player being 64 bit both trying to access my sound card, it made X3 unstable.

Gerry Peters
Midi Magic Studio
http://gprecordingstudio.com/
Album Productions and Songwriter Resources
Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD,  3 data HDs - total of 6.5T
#52
thomasabarnes
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Re: Lots of crashes with X3 2014/04/30 06:07:20 (permalink)
It's good of you to keep the forum updated and aware when an issue is resolved. Some people don't do that, but doing so could be helpful for someone here.
 
Robert is a very good help for the community. We're lucky to have him involved in helping here.


"It's not a song till it touches your heart. It's not a song till it tears you apart!" Lyrics of Amy Grant.

SONAR Platinum X64 (jBridge), Windows 10 Pro 64-Bit, Core i7 990X Extreme Edition Processor 3.46 GHz 6 Cores, Gigabyte EX58-UD5, Crucial Ballistix 24GB 1333MHz DDR3 @1333 MHz, TASCAM UH-7000, Behringer X-Touch, EVGA GTX 980TI Superclocked 6GB, 1TB Samsung EVO 850 SSD, 150GB, 320GB, 1TB 7200rpm HDDs
#53
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