TremoJem
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Loud white noise during playback...help.
So I recorded some work and then play it back to adjust levels and add fx. All of a sudden I get very LOUD white noise. Almost like the project dropped out and then I just get full volume white noise. Any clue what I am doing wrong? Another thing that may be part of the same problem is that for that last two sessions of recording I get a play back that sounds like a cd that is skipping. I know that sounds weird, but that is the only way I can describe it. It sounds like that digital skip or jump/repeat sound that you heard years ago for the first time when your cd player malfunctioned with a cd in it. I am going to use a different external hard drive this weekend to see if it solves the problem. Thanks for your advice.
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Bristol_Jonesey
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Re:Loud white noise during playback...help.
2013/02/07 06:39:59
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Doesn't sound like a hard drive problem to me - it sounds more like a configuration problem with your interface/driver settings. Has this just started happening or have you always had the problem? Have you made any changes to the system recently? Is your Firewire chipset from Texas Instruments (TI)
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/07 13:06:09
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This is new. No new settings. Not sure of chipset.
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daveny5
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Re:Loud white noise during playback...help.
2013/02/07 13:28:31
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Are you running in ASIO mode?
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bvideo
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Re:Loud white noise during playback...help.
2013/02/07 16:41:04
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In Sonar 7 there were various updates that had a big impact on ASIO for some sound cards. If you have already updated to 7.0.2, try the 7.0.3 hotfix.
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/08 06:43:21
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I can't remember if I am running in ASIO or not. I know I played with both and didn't really notice a big difference, although I am a newbie. I think I defaulted to the recommended setup that was outlined somewhere on the Cakewalk site. I have the 7.0.2 update, but not the 7.0.3 hotfix. I can try that, but Sonar states that it addresses only one specific problem regarding "Unable to open audio playback device. Device may not support the current project's audio format or may be in use". Maybe another visit into the optimization tech sheet is the answer. I need to see if I changed something when optimizing months ago that may have an affect on functionality today. It did not rear it's ugly head until months after I did the optimization changes. I hope I can remember what the original settings were or default settings. Thanks
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Kylotan
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Re:Loud white noise during playback...help.
2013/02/08 10:43:57
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It's probably no help but I have occasionally had this with external sound interfaces, like the M-Audio Fast Track or the Lexicon Lambda. (The latter being much worse than the former.) You might reduce or eliminate the problem by increasing the buffer size, or removing background processes that might interrupt the data flow, etc.
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bvideo
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Re:Loud white noise during playback...help.
2013/02/08 10:46:26
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About 7.0.3: agreed; don't bother. Your OP sounds generally like an app vs. driver bug, and back in 7 there was this "motorboating" problem (an intermittent artifact on playback) that sounds like it resembles your CD skipping. Which interfaces or drivers were affected, I don't remember. Worth searching for if you're inclined. If you've been fine with 7 and your problems only recently started, then your recent history of driver updates, new plugins, etc. might be important. Another thought though, did you say the recordings were corrupted or just playing them back in Sonar sometimes give you the CD-skipping symptom?
post edited by bvideo - 2013/02/08 10:49:36
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daveny5
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Re:Loud white noise during playback...help.
2013/02/08 11:24:09
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Actually I recall having a similar issue of white noise when running my Delta44 in WDM mode on an older version of Sonar. I recognized the OPs symptoms, but I couldn't remember what caused it. I'm pretty sure it was when I was using WDM mode. He definitely should switch to ASIO mode if he isn't using it already.
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digi2ns
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Re:Loud white noise during playback...help.
2013/02/08 12:31:09
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I havent seen 7, I started using at 8. I have noticed FX or Plugins that have caused the noise for me with nothing playing. Do you have FX inserted that could be a possibility as far as the noise? Is there a way to bypass all FX at once to see if it clears? Just thinking out loud here
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/08 12:36:36
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bvideo: Thanks for the information. I record my band live for what we call scratchtracks. After a session we all sit around and listen to a couple songs. This is when we first noticed it. Anytime I play any of the songs they repeat the same failure of "cd skipping". The white noise is completely random and I wonder if playing with the fx is responsible for this. I have witnessed the failure when adjusting my fx and while just listening, but maybe more so while playing with fx. I only use the fx that came with Sonar...no third party stuff yet.
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/08 12:39:41
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Kylotan, thanks for the information. I know that I optimized for this very problem..."background" processes. I have disabled the wireless care, internal sound card etc. for best optimization. Now it is interesting you mention buffer size, as this is the reason why I may have switched to WDM. I can't change buffer size when in ASIO. Any suggestions, as I think ASIO is probably better, but I could not increase buffer size. Thanks.
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/08 12:42:08
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daveny5 thanks for the information. I agree with you. I will know for sure when I check it out later, as I am in the office right now. But, I think I switched to WDM so that I could control the buffer size. I will try to find the default settings when in ASIO and go back, hey it is definitely worth a try, thanks.
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/08 12:47:04
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didi2ns thanks for the information. Hmmm, this is confusing, as I have never had the full volume white noise without having played a song. I don't have any fx inserted that is attributed to the noise. I would have to kill the power to the monitors and then make some adjustments to the project and then re-energize the monitors to see if it made a difference. It is just that it is so loud that I am concerned about the monitors and my ears, so troubleshooting in this manner is not first on my list, but I see your point. Don't get me wrong as this is not repeatable (as of yet), so understand that the sudden full volume white noise is totally random and NOT located somewhere on a project that I can que up.
post edited by TremoJem - 2013/02/11 06:25:58
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/11 06:24:52
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So here is the latest. I am running in ASIO. I rebooted the Motu 8Pre. I realized that I never turn this unit off or power it down. So I powered it down and I did not hear any of the "cd skipping" problem out of the three songs I recorded. I also did not do any real mixing so I did not get any of the "white noise" drop out either, but that only happens when I start mixing levels and adding fx. What did happen that has happened in the past is this...the damn recording drops out when I am actually recording. I arm the tracks and hit record and then without warning Sonar drops out and recording stops. I reach over and click record again to resume and then there is no problem. What is going on?
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scook
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Re:Loud white noise during playback...help.
2013/02/11 07:07:19
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daveny5
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Re:Loud white noise during playback...help.
2013/02/11 08:03:45
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Did you install Sonar in the default folder on the c: drive or on the external drive?
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/11 09:55:33
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Application is on internal drive or C and the projects are on the external drive...hope that helps, thanks.
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/11 09:59:28
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Where do I go in the menu to get to AUD.INI? This sounds like a buffer change or something, which is not available in the menu for Audio, where I select the ASIO etc. settings. In fact in ASIO mode it does not allow me to make changes to the buffer size. There is an advanced mode which I think takes me to a settings change for the Motu interface and in there I can change the settings, but it does not seem clear to me, that is, what is the correct setting. So your suggestion is completely new to me and I am not sure where to look for this change to take place or in other words for me to make the change to the settings, so please explain a little further, thanks.
Purrrfect Audio LLC Pro Studio, Sonar X3e PE X64, Win7 Pro 64Bit - Dell Inspiron 1760, Sonar 7 PE X64, Win7 Pro 64Bit - iZotope Ozone 5 & Alloy 2 - MOTU Audio Express & 2 MOTU 8Pre - Glyph & Lacie External HDs - Roland A-800Pro - Mackie MR5mkIII - Shure - AKG - Sennheiser Most importantly...not enough time. www.studiocat.com jim@studiocat.com
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scook
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Re:Loud white noise during playback...help.
2013/02/11 10:22:20
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The motu software would be where you would increase the buffer size (increasing the latency for recording). It has been a while since I messed with your version of SONAR, there may be a way to edit the AUD.INI via the Peferences screens (maybe in Audio > Configuration File). If not, the AUD.INI is located in your home directory. I skipped Vista so hoefully someone can be more specific. On Win7 there would be a directory under your home directory AppData/Roaming/Cakewalk. Then under your version of SONAR there is the AUD.INI.
post edited by scook - 2013/02/11 10:24:19
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/11 13:19:20
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Here is what I found and hope that I am on the right track, you let me know, because I am confused with the different SW or product references, as I don't use pyro or tdk or audio creator. All of this was on Cakewalk's website. See the bottom for the AUD.INI stuff. I'm getting Dropouts or 'stutters' during playback. The information in this article applies to: pyro Audio Creator pyro Audio Creator LE TDK Life on Record Vinyl Recorder Note for Audio Creator users - download the latest version 1.5.2 Audio Creator patch or Audio Creator LE patch. Whenever there are audio dropouts or stuttering issues, you can usually fix that by changing the driver mode from MME to WDM or vice versa. If you have an after market audio card or interface, try ASIO mode. Click here for the Audio Interface Setup Guide. Please click the "Options" button in the main Toolbar. If in MME, a larger buffer will be more stable, the same goes for WDM; however, a multi-core system may like working with a smaller buffer (towards the fast side) in WDM mode. We find 2 buffers to be quite stable, but if you still get dropouts, 4 or 8 are options. In Vista or Win7, go to the Control Panel | Sounds, click on the Recording tab. Highlight the USB Audio Codec and click Properties. On this page, click on the Advanced tab. If Audio Codec defaults to the microphone as a 1-channel device, instead of a 2-channel device, try switching it to 2-channel. For the stuttering playback or monitoring from your LP player, make sure it is not connected to a USB hub, but rather plugged directly into the USB controller. Also, if there are any webcams or other USB devices like that, temporarily unplug them. If switching driver modes doesn't do the trick, the AUD.INI file may be corrupt. To wipe it out, go to Start | RUN and type %appdata%/cakewalk then press OK. Click on Audio Creator and delete the AUD.INI file. The next time the program launches it will rebuild the file with fresh driver information. Relaunch and try recording again. This page last updated: 4/13/2011
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scook
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Re:Loud white noise during playback...help.
2013/02/11 13:30:48
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Don't bother with MME. You have a quality audio interface that should give you good results using ASIO. ASIO adjustments are made using the software provided by motu. That is the first thing you need to get a handle on. You can delete the AUD.INI if you want to go back to the default setup; better to rename, if you need to get the old one back though. The AUD.INI is rebuilt on startup if it is not found. Resetting the AUD.INI will set DropoutMsec to 250ms which may be too low. The SONAR help/documentation has a troubleshooting section that goes into quite a bit of detail on how to handle dropouts and stutters.
post edited by scook - 2013/02/11 13:32:11
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/12 07:16:57
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I will play with the interface settings and then move onto the AUD.INI. As far as renaming, do you mean that I should rename the AUD.INI to OLDAUD.INI and then is will still be there should the newly created one (after a reboot) not serve me well. Then I can just delete the new one and change the name back from OLDAUD.INI to AUD.INI with no hassle or damage...right? I will dig into the interface settings first thanks.
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scook
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Re:Loud white noise during playback...help.
2013/02/12 07:46:37
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Yes, that is the point of renaming AUD.INI. I do not believe you need to re-init the file but it won't hurt. You do need to think about changing the DropoutMsec value though.
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/12 10:12:11
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O.K. so help me to understand. I can change the value of the DropoutMsec? What should I expect to see for a default value and what should I change it to and what does increasing or decreasing the value do? Does a higher value mean more buffer or a lower value? Which is the direction I should be going in to solve my problem of dropouts while recording? Thanks scook.
post edited by TremoJem - 2013/02/12 10:13:15
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Bristol_Jonesey
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Re:Loud white noise during playback...help.
2013/02/12 11:08:40
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I think it defaults to 250Msec. Try it at 500 or even 750
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scook
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Re:Loud white noise during playback...help.
2013/02/12 14:42:11
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Jonesey is correct about the values. The best explanation of what DropoutMsec does is in the documentation: Under high system load conditions, the SONAR audio pump mechanism may become starved. When this condition is detected, SONAR drops out. The DropoutMsec variable allows you to configure the tolerance time in milliseconds. This variable applies to all driver modes. Setting DropoutMsec to a positive value > 0 specifies the actual time in milliseconds to tolerate before dropping out due to starvation. Setting DropoutMsec to a negative value < 0 means we use a multiple of the audio buffer size as the tolerance. i.e. -2 means we use twice the audio buffer size. Note that setting this value too low (e.g. 0) can result in more frequent dropouts in the program. If you notice too many dropouts, try raising it in buffer multiples or by explicitly specifying a millisecond value You also need to adjust your latency with the motu software. You should be able to find a sweet spot between 128 and 512 buffers that should work for you. You also could do yourself a favor and review the troubleshooting section of the user manual. It covers a few other things that might be adjusted to smooth out your performance issues. We can go over those if you still have problems after adjusting the motu buffers and the AUD.INI adjustment.
post edited by scook - 2013/02/12 14:46:22
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/13 06:37:25
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Thanks Jonesey and Scook. I will try that. I reviewed the manual and setup for Motu and Sonar a optimized months ago. I will say that I have had some bad practices with my usage that might contribute to this problem and have since changed this practice. For example I never shut down my interface. I never remove the external HD the way it should be removed "safely". I just shut down the laptop and unplug everything and take if from and to the rehearsal space and mixing studio. I do shutdown the interface when moving it but never once it is in place at either location. I noticed this and at the last rehearsal I shut down everything and rebooted and I did not have any "stuttering or cd skipping" problems. I only had the dropout while recording, which required me to hit the record button again. So I think I am on the right track and AUD.INI may be corrupt and certainly my Motu latency could be adjusted. The funny thing is I never had a problem and then I optimize my system and problems started. I changed my Motu latency from 512 to 1024 and maybe that is alright, but I will change it back and also follow the other suggestions from you all. Thank you so much and I will report back. I stripped down my mixing studio so I am in the process of putting it back together so I am sorry for the delay in updates for the white noise.
Purrrfect Audio LLC Pro Studio, Sonar X3e PE X64, Win7 Pro 64Bit - Dell Inspiron 1760, Sonar 7 PE X64, Win7 Pro 64Bit - iZotope Ozone 5 & Alloy 2 - MOTU Audio Express & 2 MOTU 8Pre - Glyph & Lacie External HDs - Roland A-800Pro - Mackie MR5mkIII - Shure - AKG - Sennheiser Most importantly...not enough time. www.studiocat.com jim@studiocat.com
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scook
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Re:Loud white noise during playback...help.
2013/02/13 07:40:44
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If the problem was not apparent before the system was "optimized" that begs the question, exactly what was done to optimize the system? Can you undo the optimizations? If you need to set the buffers 1024 that is OK. It is possible to set the buffer value too high but you are well below that value.
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TremoJem
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Re:Loud white noise during playback...help.
2013/02/13 10:15:23
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I followed Sonar's instructions to disable wireless card, internal sound card, anything that would run in the background, power management, anti-virus s/w, etc. I also set latency or buffer values and to use an external HD for all projects. Not much else really. I think my poor practices may have led to some problems and maybe a behavior modification on my part and some minor changes to the buffers and AUD.INI might solve these issues. So I will make these changes and then post an update, again, thanks so much for your help to everyone..
post edited by TremoJem - 2013/02/13 11:09:49
Purrrfect Audio LLC Pro Studio, Sonar X3e PE X64, Win7 Pro 64Bit - Dell Inspiron 1760, Sonar 7 PE X64, Win7 Pro 64Bit - iZotope Ozone 5 & Alloy 2 - MOTU Audio Express & 2 MOTU 8Pre - Glyph & Lacie External HDs - Roland A-800Pro - Mackie MR5mkIII - Shure - AKG - Sennheiser Most importantly...not enough time. www.studiocat.com jim@studiocat.com
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