• SONAR
  • One particular project crashes Cakewalk by Bandlab and previous install of Sonar Professio
2018/08/15 04:52:46
seanmichaelrobinson
Hello all!

Hoping that someone might be able to help me out...

One of my current projects no longer loads in CakewalkBBL or my previous install of Sonar Professional (where it was originally tracked a few months back). Thanks to the new CakewalkBBL update, I can now see it makes it through loading every plugin, and loading the automation, but then hangs on the "almost there" dialogue in the Loading box. It also hangs up if I load it in Sonar "safe mode" with NO plugins loaded! 
 
It's also a pretty terrible crash! Not "blue screen of death", but all semi-frozen, almost unrecoverable, takes about five minutes of coaxing to get the End Process dialogue to come up.

What in the world could be happening here? Long time Sonar user (since, oh, 2005 or so now!) and never had this happen to a project. Please, anyone, any help or hope to offer? Happy to upload the project somewhere if someone wants to take a look!
 
(and... is there another support channel now that Bandlab owns Cakewalk? is this still a reasonable place for this kind of question?)
 
Thanks everyone for your help and time!
 
Sean of the Summer Januaries
2018/08/15 04:55:31
seanmichaelrobinson
Agh. Almost forgot--
 
Windows 10 
Intel i7-4770 cpu
24 GB RAM
newest Cakewalk by Bandlab (as of today! didn't affect the crashing project)
2018/08/15 04:56:07
seanmichaelrobinson
Ahem.
 
Focusrite Scarlett 18i20 1st GEn w/ Scarlett Mixcontrol
 
2018/08/15 15:05:05
wetdentist
any 32 bit plugins being used?  bridges are buggy and can cause crashes
2018/08/15 15:09:58
scook
2018/08/15 16:43:45
seanmichaelrobinson
Thanks scook! I'll escalate to an email if I can't resolve it.
 
Hello wetdentist! Thanks for the suggestion. Yes, many many 32-bit plugins on the project. Do you think that could be the issue, if, according to the brand-new loading dialogue/screen thingy, all the plugins are successfully loading? It's the "Almost there"... it gets hung up on...
 
And a quick update--after a power-down, a Windows update, and a coffee or three on my part, the project loaded! It just took about, oh, six minutes to do so. I don't know what the issue was, but I went through and removed the most CPU-intensive plugins from the session temporarily, rendered/bounced a few small Melodyne "track Effects", "Save-as"ed the project...and now it opens. Still much much slower than other projects, but it opens! Really weird. The project has more automation than I normally use, but still nothing I can identify that may have caused the issue in the first place.
 
So the "crisis" is averted, but would still love to know what I've done and how I'd done it ! :) Anyone else have similar issues? No softsynths or anything, just good ol' fashioned recorded audio.
2018/08/15 18:36:58
wetdentist
maybe/probably.  i quit using 32 bit plugins 7 years ago because of all the crashes.  when i was getting the crashes, the plugins loaded but then they crashed (both with bitbridge & jBridge).  it's definitely one headache i don't have to deal with anymore!
2018/08/15 21:57:31
Noel Borthwick [Cakewalk]
If it finished loading all the plugins then its unlikely to be plugin related.
Here is something quick to try. Rename the project audio folder temporarily and try and load the project file again.
See if it makes it through the load. If it still fails for you send me a link to the project file and I can try and take a look at where it fails.
2018/08/15 22:15:33
seanmichaelrobinson
Hello Noel!
Thanks for your help!
 
Okay, for comparison's sake, I loaded it one more time with the audio folder still there. It loaded in 40 seconds (more than double usual load speed, but not the six minutes or so it was before!)
 
Then I renamed the audio folder and tried to load again, and it crashed (for real this time--generating a crash report etc) during the "find audio" dialogue box.
Would love to send the project (and crash file) to you for any assistance you can provide! Happy to have salvaged things but eager to find out where things have gone wrong.
2018/08/15 22:33:42
Noel Borthwick [Cakewalk]
Put the project and dump file somewhere on a share like google drive or dropbox and PM me the link.
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