Here's my take for what it's worth...
I've taught many people how to record. From cassette recorders, hard drive, computer, tape.....here's what I've come up with.
Today, users are bombarded with options that have options that have options that have options. They are all over the screen and can scare the heck out of you before you do a thing. This needs to change. I have a guitar student right now who is now having me teach him recording with Sonar. His first question to me was "how will I ever learn all this? Just look at all the stuff that pops out on my screen!"
He's right...and he's only using Sonar Professional. Ever right click on something in Reaper? Man, so many options! We have to make it sort of like the old Sonar. Remember when you could choose what you wanted to see on on the screen? We need to take on the "it's a little tape machine with huge features we'll get to later" approach.
No one needs to be bombarded with options all over. It's great we have them for the power user, but I like the whole question and answer thing someone mentioned above.
We have everything "smart" these days. How about a DAW that asks you questions and tailors what you see to your needs? One that will blow your face off with options as you go through the ranks to see all that stuff, or...if you are already a power user, you disable that feature and go all out. We take for granted how much we really know as well as what we do to make our systems work.
Just look at ASIO settings alone. I can't tell you how many times I've had to tell people "a good rule of thumb is to find a happy medium buffer that works for recording to avoid latency, and use something bigger for mixing so you have the room to do what you need to do." They usually say "well, why can't I just leave it alone? Why do I have to touch it?"
Granted, some of you have systems where you don't have to mess with your ASIO buffers. Not everyone has that luxury. So they have to change from time to time depending on the interface and pc etc.
At any rate, I think the mouse-over help that Sonar implemented was quite useful. I also like one-click link tutorials inside help files that load up projects or templates so you can see things step at a time. Watching videos is good...but nothing beats going through the motions. Celemony has some really good how to videos.
Anyway, that's just my take. Anyone deciding to create a "Smart DAW", please bring me along for turning you onto the idea. LOL! :)
-Danny