• SONAR
  • Error message when scanning plug ins after the new lifetime update.
2016/10/13 16:56:38
McMoore11
Hi guys,
I've contacted support but am not optimist given what I read about the new response mechanism in the forums.  
Here's my problem:
I updated to the newest build yesterday.  After installing my Slate FG-x plugin fails to load.  Upon scanning my VST plugins under the Plug In Manager window I get the following error message:
"user privileges insufficient to start a low level driver"
Huh ...?
Anybody got any ideas?
Thanks,
Mark. 
2016/10/13 17:14:02
Klos Studios
A quick shot in the dark. Are you running Sonar as an Administrator?
 
Klos Studios
 
2016/10/13 17:42:03
McMoore11
Hmm... good question.  How do I found this out?
2016/10/13 18:20:31
Zargg
Hi. Right click on the SONAR icon, and choose properties. You can change it there, under the compatibility tab.
All the best.
2016/10/13 19:00:11
chuckebaby
it appears to be a windows thing:
https://www.youtube.com/watch?v=FX5P_nBiEEY
2016/10/13 21:09:26
McMoore11
Thanks guys.
I selected Sonar to run as the Administrator.  Scanned the VST Plug Ins again, and the error message changed to an iLok driver issue that didn't occur before the new Platinum update.
Problem still exists.
2016/10/13 22:17:14
Klos Studios
If you're on Windows 10 there have been a lot of updates recently.
I only have one Ilok plug (autotune 8.1), and one of the updates
stopped the PACE drivers from running.
If you look in "services" and scroll, find the PACE service and
see if it's running or not. I had to restart the service after one
of the updates. It's been fine since.
 
2016/10/13 22:21:56
gokidsmusic
It may be possible that the iLok service is going to sleep, like here:
 
http://forum.cakewalk.com/SORTED-Softube-Abbey-Road-Brilliance-Not-Working-Again-m3439209.aspx
 
Good luck!
Greg O
2016/10/13 22:22:56
gokidsmusic
Klos Studios is much quicker than I.
 
2016/10/14 09:48:40
McMoore11
Hey Klos,
I did go into the services menu and restarted PACE.  Rebooted the computer and rescanned VST.
Same problem.
I have a phone appointment with Slate today.  We'll see what that does.
Thanks guys.
Just to be curious, what is your guy's experience with Cakewalk's support been lately?
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