• SONAR
  • Windows 10 update broke SONAR
2016/10/02 10:49:48
SvenArne
Hi forum! 
 
This week's major Windows 10 update seems to have broken my SONAR. When executing SONARPLT.exe I get the message that Windows does not recognize the MSVCP140.dll file or some such (my Windows version is in Norwegian, so I don't know the exact English wording).
 
Appreciate any tips before I try uninstalling/reinstalling SONAR or roll back to the last Windows build!
 
Sven
2016/10/02 10:58:26
Noel Borthwick [Cakewalk]
An easy thing to try is reinstall the latest SONAR update which you can find here.
C:\ProgramData\Cakewalk\Command Center\Downloads
You should see the SONAR_Platinum_Setup_22.9.0.30.exe there if you installed it earlier.
2016/10/02 11:08:00
SvenArne
Noel Borthwick [Cakewalk]
An easy thing to try is reinstall the latest SONAR update which you can find here.
C:\ProgramData\Cakewalk\Command Center\Downloads
You should see the SONAR_Platinum_Setup_22.9.0.30.exe there if you installed it earlier.


Thanks for the quick reply Noel! Doesn't work though, I get repeated instances of this error message regarding diffent add-ons/plugins:
Unable to register the DLL/OCX:RegSvr32 failed with exit code 0x3
 
And then the MSVCP140.dll message comes again...
 
 
Edit: Tried uninstalling and reinstalling from Command Center and it doesn't work. Gonna roll back Windows now...
 
2016/10/02 12:39:17
Zargg
Hi. I have SONAR Platinum 2016.09 installed on my laptop, with Norwegian OS (Win 10 Home X64), but have not encountered any issues so far. I use the internal sound card in WASAPI driver mode. Do not know if that matters or not. 
Have you tried to download this release again, to make sure the setup has not gotten corrupted somehow?
All the best.
2016/10/02 19:45:14
Noel Borthwick [Cakewalk]
Have you restarted Windows after the update and tried reinstalling SONAR again? 
If you still have issues you could try contacting MS support in case it is specific to Norwegian windows although I can't see why that would be a factor. 
2016/10/04 17:14:15
SvenArne
Thanks guys! Rolling back worked, so I'll just have to wait and see if the issue arises again when Windows decides to update itself next time!
2016/10/04 17:18:44
Jesse G
That's why I turned off windows updates for Windows10.   When the first update came after I installed Windows 10, it messed up my Addictive Drums 2 computer ID number, I said that was it!!
 
Turning off Windows updates is the best thing ever, especially when you work on other peoples songs.
 
Just Saying !!
2016/10/04 17:32:17
Bristol_Jonesey
Jesse, if you don't me asking - which version of Windows 10 are you running and whereabouts is/are the setting(s)?
2016/10/04 17:33:17
chuckebaby
Jesse G
That's why I turned off windows updates for Windows10   When the first update came after I installed Windows 10 mess up my Addictive Drums 2 computer ID number, I said that was it!!
 
Turning off Windows updates is the best thing ever, especially when you work on other peoples songs.
 
Just Saying !!


while I don't agree with this, I cant blame you. its one less thing to troubleshoot if there is a problem.
so I can understand where your coming from. sometimes its seems updates can cause more problems than they are trying to solve. especially in the DAW world.
I would keep an eye out for the C++ dynamic library updates though. those seem to change as Sonar updates change. but like I said, cant argue your method.
2016/10/04 20:47:45
baberufus
I was also hosed by the latest Windows update. I couldn't connect to the CCC nor to several specific websites..."cannot find server". Rolled back to the previous build, disabled Windows update, now I can connect to the CCC and whatever websites just fine.
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