Thanks...I'm aware this is a user forum...where else though do I go to get support? I'm not ringing Cakewalk from Australia - as I have mentioned in past posts - as I cannot afford it - and on that point, why isn't there cost-effective phone contact for end-users who live in other countries?
Upgrading to Plt has cost me more than I can afford as currently as I'm not working. From the 'get-go' I had blue screens when first installing PLT, which had me installing in safe mode. This was apparently to do with bitdefender virus protection - bdfsfltr.
All I want is a stable DAW to create music...and if there are issues, then to get some support. A week goes by after contacting Tech Support with no response. I realise you're busy, but hey, so am I. I have many projects to work on currently and this is not helping...but I am grateful someone has responded at least.
I have tried searching for rda1117.dll on my system but it wasn't found.
After Sonar stops working, there is an on-going issue of it hanging in Task Manager. After around 5mins, it disappears and restarting Sonar will typically say it can't be found. I have to unplug the Quad and replug it for Sonar to 'see' it, despite being able to play sounds in Windows...that is by testing playback devices. This particular issue has NEVER been solved by either Cakewalk nor Roland!
I'm sorry if I come across as being angry...but I am! How many times do I have to report these occurrences before someone out there can finally solve why I have these on-going issues? The last time I had a lot of issues, many said about the creative drivers - elite pro - and maybe hardware related issues, 3rd party plug-ins etc. So I build a powerful system, put on an 'ultimate' 64bit OS, get lots of ram, i7 8 core blah blah and got a Roland Quad Core reputed to have been designed to work with Sonar. How much more do I have to spend to get a stable system? Okay that's obviously rhetorical.
On another matter, there is apparently a known issue with Kontact 5 and Sonar? This is what NI tells me as I have also had 'mini-crashes' as well...it goes on. I think 3rd party VST creators should ensure that their plug-ins work successfully with specific DAWs and not sell them - or update them - until they work properly. It just complicates everything between OS's, DAWs, hardware, software, drivers blah blah. Maybe Sonar should have a more comprehensive system of identifying and stopping 3rd party VST's from bringing it down.
Sorry for the vent...I feel very isolated with these issues and not supported and/or assisted. I appreciate I'm not the only one with issues. I do post this in the event other users have similar issues and they may provide solutions having had similar issues. Surely I can't be the only one to own a 'bum' system?/