• SONAR
  • Opening Sonar 8.5 projects crash
2016/09/29 19:21:40
vechung
Hi All
 
I am trying to re-open an old Sonar 8.5 project using my Sonar Platinum and it crashes with no other messages.  Any one encountered this problem?
 
Thanks
2016/09/29 19:28:51
microapp
Does the old project use TTS-1 synth ?
If so, then try removing tracks with TTS-1. Actually if the track is not an Instrument track, you can simply mute the MIDI track driving the TTS-1.
Some of my old projects with TTS-1 tracks crash as soon as the first note is sent to TTS-1. Some old projects with TTS-1 work fine.
New Platinum projects have no issues with TTS-1.
I am still working on figuring out what is going on. This has been occuring since July release I think.
2016/09/29 20:12:32
vechung
No, I don't use TTS-1.  It does not fully open and then it crashes.  So maybe I need to re-install 8.5 and edit it until it works with Platinum?
 
Thanks
2016/09/29 20:12:36
vechung
No, I don't use TTS-1.  It does not fully open and then it crashes.  So maybe I need to re-install 8.5 and edit it until it works with Platinum?
 
Thanks
2016/09/30 03:37:38
Bristol_Jonesey
Have you tried opening the project in Safe Mode?
2016/09/30 07:25:30
vechung
That did it.  Thanks for your help
2016/09/30 08:00:10
Noel Borthwick [Cakewalk]
Hi are you using the latest 2016.09 update? If so can you please create a problem report with a crash dump attached and list the bug number? We can look into why its crashing for you.
2016/09/30 09:17:26
bitflipper
I've experienced a few crashes myself this week, but no minidumps were generated (just a "sonar has stopped working" dialog). It is my understanding that SONAR no longer requires any user action to enable minidumps, is that correct?
 
(I was able to identify TTS-1 as the culprit, however, from the event log.)
 
2016/09/30 17:06:23
Noel Borthwick [Cakewalk]
We have a bug in the crash reporter :) It will be fixed shortly.
But yes under normal circumstances minidumps should get created under 
%AppData%\Cakewalk\SONAR Platinum\Minidumps and the problem reporter should automatically get launched.
Otherwise windows should take over and save a minidump on its own.
2016/09/30 23:09:02
vechung
Ok, I created the problem report and it is
 
CWBRN-545909/30/2016Sonar Platinum crashes when loading a Sonar 8.5 project.
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