Earwax
bobsacco
Mike Lally in customer support wrote me an email telling me that he "manually placed your SONAR 8 registration into your new account".
Ever since then, my SONAR program will NOT register.
Seems pretty simple, really. I read the OP's situation thusly - Two months ago, through contact with Cakewalk tech support, a Cakewalk support employee did something with the OP's registration that appears to have resulted in the OP no longer being able to register his software. This throws out of the window the posted retorts inferring that the product is too old to support. Someone at Cakewalk apparently disagreed with that point of view. When the OP used the "moved" registration info to register his product, the registration info did not work. So, naturally, the OP contacted the same support network that moved his registration information to find out why the moved registration info does not work. To date, he has received no reply.
Now, maybe I'm wrong in my assessment, but it doesn't appear I am. If I'm not, I completely understand his frustration. If Cake's tech support did something that appears to have rendered his software unusable, it only seems fair that they would at least look into the situation, no matter how old the product. If Cake Tech had done nothing with his registration info and his account, and the software just stopped working, I could easily understand the "tough luck" posts. But, it appears, that's not the case.
Good luck Bob.
I see so Cakewalk does the guy a favor by ""manually placed your SONAR 8 registration into your new account"" and now you blame cakewalk ? come on man.
not like cakewalk did anything to his computer, they simply manually entered his original registration # in to his account. they didn't change any reg info, they cant because the software only works with one REG #.
this is the problem in todays society, someone does you a favor, then you blame them when things don't right.
a shame really.
as I said in my previous comment, I wouldn't be calling Microsoft asking them for help with Windows XP (4 versions old software) but if they did help me... I surely wouldn't blame them or troll their forum with repeated threads
(yes this is not the first one)