A VST that "only works with certain DAWs"? Baloney.
Yes, some plugins have had bugs that only show up in specific DAWs (been awhile since we've seen one), but a standards-compliant plugin that doesn't work in a standards-compliant DAW sounds like the support person was blowing you off.
It's called a "classic" clipper because it has a Gain control rather than a Threshold, similar to classic compressors such as the LA-2A and 1176. That means you have to crank up the input in order to get it to work.
As for which clippers
most people use, I may be wrong about this but I think you'll find that
most people don't use them at all except in specific genres such as EDM and Hip Hop.