• SONAR
  • Blue Tubes Expander Gate GX622 (p.2)
2016/09/11 11:58:16
Anderton
Well, does it really matter all that much? Usually I make these settings by ear. The control could be uncalibrated and it wouldn't make any significant difference in how I use it.
2016/09/11 12:19:14
pwalpwal
Anderton
Well, does it really matter all that much? Usually I make these settings by ear. The control could be uncalibrated and it wouldn't make any significant difference in how I use it.


really??
it matters because the user feedback is wrong - congratulations on your fantastic ear(s)
i'd expect nf to fix this
2016/09/11 12:50:10
Kamikaze
Wow, they sell it for $89
http://www.nomadfactory.com/products/bt_dynamics/gx622.html
I think they should fix, it has to be an easy fix to implement too
2016/09/11 13:31:47
LittleStudios
I think it's very important that a software's GUI function in a manner that's expected by the End User.  I also think most Software Developers would agree.  This is why countless hours and dollars are put towards developing GUI's. 
 
Now I agree, working with your ears and listening to how a mix sounds is the most important thing.  I also think having tools that function as intended is important as well.  For example the the Smart Swipe feature in Sonar, imagine on the Mute button that when using the Smart Swipe the Mute button did the opposite function than indicated by the GUI.  While it's still technically usable, personally I would find it annoying.  You could always propose the argument that if it doesn't work the way I like, don't use it.  Fair enough and I agree.  I also think it's helpful to the Developer if Users point out funky glitches in the software.  In the end, it only helps to make a better tool.
 
All that being said, my original intent was to make sure that I wasn't misunderstanding the function of this plugin because it wasn't clear what was going on with the Threshold control.  Also, if it was malfunctioning, maybe the Developer would like to know and that it would be nice to get an updated version that worked properly.  If that doesn't happen, I'm not going to lose any sleep over it.
 
 
2016/09/11 14:43:35
Anderton
pwalpwal
Anderton
Well, does it really matter all that much? Usually I make these settings by ear. The control could be uncalibrated and it wouldn't make any significant difference in how I use it.


really??
it matters because the user feedback is wrong - congratulations on your fantastic ear(s)
i'd expect nf to fix this




I didn't ask whether it should or shouldn't be fixed. I asked whether the calibration really matters or not, and instead I get a snarky answer about my "fantastic ears."
 
You don't need fantastic ears to tell whether there's signal or silence. You simply adjust the threshold so you can hear the signal you want, and not hear the signal you don't want. A number will not tell you what that threshold is, your ears will.
 
I agree 100% with LittleStudios' previous post, both that it should be fixed, and that if it doesn't, I'm not going to lose any sleep over it.
2016/09/11 14:49:45
LittleStudios
I hope my response didn't come across snarky. If so I apologize. I tried to respond respectfully.
2016/09/11 15:27:48
Pragi
LittleStudios
I hope my response didn't come across snarky. If so I apologize. I tried to respond respectfully.

I don´t think so,
but if this gate lets  a kick sometimes at thresh 0 db (-70 db )pass through,
that´s a bug and has to be fixed.
 
2016/09/11 16:31:03
Anderton
LittleStudios
I hope my response didn't come across snarky. If so I apologize. I tried to respond respectfully.



Not at all!!! I probably should have said I agree 100% with all your posts, not just the previous one. You did everything right...
 
  • Asked for a reality check on whether it was indeed a bug
  • When you found out it probably was, alerted the manufacturer
  • Provided free consulting to the company 
  • Updated the forum that you had indeed filed a report (that way others wouldn't have to)
  • Put the whole thing into perspective as a summary
 
Not sure what you could have done that would have been an improvement.
2016/09/12 07:42:22
LittleStudios
For all those interested, I received an email addressing this issue.  Here's the exact email with the Product Specialists name crossed out for their privacy:
 
Hi Chris,

Thanks for the info, your report thread, and video.

This isn't a bug but, "as designed"!

The input signal is an approximate dB above the lowered/lower Threshold level. So, this is why you are seeing the control as you say flipped (and granted it is different in repsect of other Gate plug-ins on the market, but...). The Threshold value for gate closing will also fluctuate slightly as you adjust the filters, which adds some harmonics from the tubes emulation algorithm.

We may change it to the conventional norm when we release updates in the coming months, but these will likely only be done for the full product versions not those bundled with Cakewalk. Stay tuned in newsletters from Plugivery and our partners at DontCrack.com for the latest info, we may offer upgrade pricing (tbd).


Best regards,

Xxxxx Xxxxx
Creative Development | Product Specialist
------------------------------------
NomadFactory
www.nomadfactory.com

 
I'm having a hard time believing that this behavior is how the product is designed and intended to be. Furthermore if this is how they designed it, then I'm tapping out. 
 
It is what it is, time to move on. 
2016/09/12 08:13:08
LittleStudios
Oh, and here's another reply from the Product Specialist on the Plugivery/Nomad Factory forum for all those interested:
 http://forums.plugivery.com/index.php?s=2b69624aad407dc73fe5e8f8c3ec7957&showtopic=142868
 
 
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