scook
Full disclosure - I use this to have multiple versions online but everyone should know all versions (with same bitness) use the SAME "Shared Folders." This means if there is a problem with "Shared Utilities" it may be necessary to restore/reinstall to handle the problem. For example there was a backward compatibility problem with custom layouts from March 2017 through May 2018. I did not use custom layout prior to March 2017 so the problem did not affect me. There was a registry hack to workaround the issue but it was not well known.
I've used my own custom menu in Plugin Manager I think as long as it's been around. I was looking at my old files and they go back to 2010. I have a custom menu for audio FX and Synth Rack. I've never used the default layouts. If I recall I redid my layouts when I started using Splat. In fact every time I made big changes in my layouts, like Win 7 to Win 10, etc I saved a new layout. So old versions of Sonar tend to use old layouts.
I haven't gotten any new plugins for a very long time, only the ones that came with new versions of Splat, of which I've gotten them all. The ones I bought are mostly synth rack soft synths, some old Wave FX plugins. I've made very little changes to the layouts over the years.
These menus have worked fine for me. Sometimes I need to open a 32 bit Splat and it has the plugin layouts also. Does it sound like I may have the backward compatibility problem you mentioned? If so what are the symptoms?