the reason I mentioned you need to "
download" and install them is because you mentioned you updated SP. but the plug in suites were Red.
Red means not installed. Yellow means an update is available. Green means all is well and up to date.
if they are Red, this typically means you have not downloaded them yet. because if you had,
they would be yellow (an update ready or Waiting to be installed).
unless its a clean install which it is not because you said "updated SP".
IDK, maybe im missing something.