I got more information that may help in helping me upgrade to the latest version of sonar Plat.  The status bar moves all the way through the install process and stays green the whole time.  It reaches the end and when it displays "registering files" the status bar turns red and a pop up box comes up and displays "Access Denied" with a OK button. When I click on OK it reads reverting back to previous version.....
 

Briankw
I got more information that may help in helping me upgrade to the latest version of sonar Plat.  The status bar moves all the way through the install process and stays green the whole time.  It reaches the end and when it displays "registering files" the status bar turns red and a pop up box comes up and displays "Access Denied" with a OK button. When I click on OK it reads reverting back to previous version.....
 

When I upgraded to one of the more recent Platinum builds (6?) I had something similar.  My solution was to bypass using Command Center all together and run the exe.  I have not upgraded to the most recent build yet.  

That sure sounds like a C++ Run Time library is not present, (lots of folks in the past got these kinds of error messages when their Windows Maintenance was not up to snuff - though I am not at all sure that is the case on your computer).
 
I wish I could help you more.  I'll it swirl around in my head for a while and circle back later tonight and see if I can come up with anything more than the above (which was just a guess).
 
Bob Bone
 

robert_e_bone
That sure sounds like a C++ Run Time library is not present, (lots of folks in the past got these kinds of error messages when their Windows Maintenance was not up to snuff - though I am not at all sure that is the case on your computer).
 
I wish I could help you more.  I'll it swirl around in my head for a while and circle back later tonight and see if I can come up with anything more than the above (which was just a guess).
 
Bob Bone
 

Hey Bob, if this is the CC++ Run Time library is not present, how do install the library? Could this also be the issue with why my command center gives an error as well? but before I jump to soon I will wait to see what you may come up with while you are thinking on this for a while.
 
Thanks, 

Have you tried rolling back your Windows 10 update to previous history location?
Just a shot.
This has happened to me a few times and that fixed the issue of updating Sonar.

KingsMix
Have you tried rolling back your Windows 10 update to previous history location?
Just a shot.
This has happened to me a few times and that fixed the issue of updating Sonar.

Well I'm running windows 7 on my desktop, my laptop is running windows 10 and all installed fine through command center on my laptop, but my labtop is not what I use to record with.   I did briefly upgrade my desktop to windows 10 to see if that was the issue.  Still did the same thing.  So I'm currently back to windows 7 on my desktop, I have a separate hard drive that is a clone of my main drive.  So when I figure out what is wrong I can fix my main drive.  I'm currently running Sonar Plat 22.7. Never had any upgrade issues till version 22.8.  Now all of my upgrades on my desktop has always been by downloading the upgrade file.  My desktop was never online, up until I had this issue. 

Briankw

KingsMix
Have you tried rolling back your Windows 10 update to previous history location?
Just a shot.
This has happened to me a few times and that fixed the issue of updating Sonar.

Well I'm running windows 7 on my desktop, my laptop is running windows 10 and all installed fine through command center on my laptop, but my labtop is not what I use to record with.   I did briefly upgrade my desktop to windows 10 to see if that was the issue.  Still did the same thing.  So I'm currently back to windows 7 on my desktop, I have a separate hard drive that is a clone of my main drive.  So when I figure out what is wrong I can fix my main drive.  I'm currently running Sonar Plat 22.7. Never had any upgrade issues till version 22.8.  Now all of my upgrades on my desktop has always been by downloading the upgrade file.  My desktop was never online, up until I had this issue. 

As noted above this sounds like the C++ library problem on Win 7.
 
I had skimmed your original post and thought you upgraded to Win10, which should have updated such stuff automatically.  Check my last post here on page 1 and see if that helps;
 
http://forum.cakewalk.com...-m3413654.aspx#3434059
 
 

 
 
Thanks Brian, I will try this when I get back to my studio

 
Well Brian, I'm still at version 22.7.  I did what you suggested, I uninstalled all of the Microsoft Visual C++ (X64) that I saw.  Downloaded the lastest from microsoft and installed it. Rebooted computer  Still didn't work. But this is what I find interesting.  Since version 22.8 installed failed and stated that it is reverting back. I installed a older version 21.13(Newburyport). The Install still failed, but when I opened up sonar and looked at the about section it stated that I was running version 22.8 but it was in demo mode.  So I tried the offline activation. Didn't work could not get it out of demo mode.  So I installed version 22.7 the installation failed.  But when I opened up sonar I'm back at 22.7 but the about status states that I own 22.7 but my membership ended 7/31/16.  My membership doesn't end till January, 31 2017.  
I'm at least glad that everyone here is giving me things to try,  I will not renew my membership in January  I'm a little nervous about bug's now.  I'm not sure what all the failed install's have affected.  But if anyone has any other suggestions I'm open to try them.
 
Thanks,
Keith

Well doing all of the version install's caused a lot of issues when I loaded my projects.  I'm having to restore my hard drive back to a known condition, which is Sonar Plat version 22.7.  I'm getting alittle frustrated with trying to go to version 22.8.  Looks like I will be at 22.7 unless anyone has any other idea's....