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I'd count the above (from post #11) not strictly as browbeating, but condescending. Really, "Maybe you forgot to click on "Apply"".
He said he came from Logic, which is Mac-only. I really thought he might have forgotten to hit "apply." I do from time to time, and I've been using Windows computers for 21 years and Macs for 32 years.
But your reaction shows that often, trying to help someone is a damned if you do, damned if you don't situation. If you don't know someone's knowledge level and assume it's basic when it's not, they can get insulted. If you assume they're experts but they're not, and you don't mention the obvious pilot error issues for fear of insulting them, you won't solve the problem. No good deed is left unpunished.
The solution given is not 100% correct. This was pointed out in post #10 and then forcefully denied in post #11.
It appears either you didn't read what I wrote, or I didn't explain it with sufficient clarity for you to understand. I will try again. Italics and bold in the following are added for emphasis.
The problem was presented in
post #1 as "I am finding it very hard to use -- largely because the
mouse pointer is so small that I spend half my time looking for it." That was the ONLY information we had to go on as to his issue.
"Mouse pointer" is a specific, defined Windows term. So in
post #3, I presented a collage of screen shots with directions for a 100% effective method for increasing the size of the mouse pointer. Please note it was
not possible when writing
post #3 to be aware of
alterations occurring in future posts to the specific meaning conveyed in his original post. (If
you can predict the future, then please PM me whether it's a good idea to sell Apple short or not
)
In
post #9, he said "Thank you for meaning well when suggesting how to change cursor size
in Windows. If you try to do that yourself, you will see that it
cursor size is not respected by Sonar. There was still
no mention that he meant anything other than the mouse pointer, which was reinforced when he said change cursor size
in Windows. When you change the mouse pointer in Windows, the mouse pointer stays the same size when you use it in SONAR. SONAR
does indeed respect the mouse pointer size. I still did not know, because he did not say, that he was referring to the cursors internal to SONAR.
I feel it's unfair to expect me to see into the future, and respond to a
subsequent post that didn't exist at the time I wrote my reply, and finally explained the issue in sufficient detail for me to understand that it wasn't really about the mouse pointer after all.
My next post was
post #20, where I said I
didn't think he was a troll, that using the large cursor really improved my quality of computer life, and recommended he get the biggest honkin' screen he could if he was going to use touch. Then I injected some humor with the lemons into lemonade part, to emphasize that regardless of the direction of the thread, it provided benefits.
My next post gave props to DrLumen for making an excellent point.
My next post responded to a comment someone made that had nothing to do with the OP.
My next post,
#37, was the
first one after where, in post
#31, he explained the issue in a way where I could finally understand exactly what he meant. My post was marked "Helpful" and if you think it represents browbeating, then we must have different dictionaries.
Finally, you did not indicate any instances of browbeating on my part. However, you did prove that I do not have fully functional pre-cognitive abilities yet, and can respond only to posts that happened in the past, not posts that may or may not happen in the future. I'm working on trying to fix that, but it's not easy
I still recommend option 3