Hi - I would think that is some sort of AD2 issue - perhaps you can log on to their site and look things over with your account there? Sometimes hardware changes can be seen as changing to a different computer, as differing combinations of things like CPU serial and motherboard serial get computed into some sort of encrypted ID for what it determines to be a particular computer. Have you done any hardware changes for this computer?
Also, you have the following at the end of your post:
"Platinum, long past the 12 months, still paying my upgrade fees"
And I thought I would ask you to expand on that, so I can make sure I understand what you meant - are you wondering why you are continuing to pay monthly charges? IF that is so, to the best of my knowledge the monthly update option continues until you decide to either change your options, like to a one-time yearly fee or the lifetime updates, or cancel the monthly updates. IF you were to cancel monthly updates, Sonar would continue to run forever, but would not receive any additional updates or features from the date of cancellation forward.
Bob Bone