• SONAR
  • Little nagging Prochannel issue
2016/08/24 23:24:48
RookOSU
I logged a customer support request over a month ago and not one response (which I'm guessing by my initial forum review is common) so I thought I'd give this a go here.
 
Every time I load a project in Sonar Platinum (only on the first instance of loading a program upon opening Sonar), I get a pop up window that shows as below.  I click OK, and it pops up again and does the same for 5 more various Prochannel Modules (Gloss EQ, Tube Saturation, Console Emulator, another compressor etc).  Then everything works fine, but I must do this, every single time I load any project.  Click ok 6 times then get to work.  Because prochannel modules aren't really something I can 'point to a location' in settings it's not like I can go change a path.  Any ideas?  It'd be greatly appreciated!  Thanks!
 
- Shaun
 

2016/08/24 23:49:21
scook
This looks like a custom installation. Make sure all instances of SONAR are installed on the same drive. Then run a vst reset.
2016/08/24 23:54:14
RookOSU
Hmm. I only have one instance of Sonar. But because I have two hard drives (one SSD for program files and an HDD for big data) I do have paths pointed to each for various settings in Sonar. Perhaps that has something to do with it?
2016/08/25 00:00:22
scook
Looking at the error closer the location reported for the ProChannel module is unusual even for a custom installation. You might want to try a more conventional installation.
2016/08/25 03:18:57
Kev999
I was getting the same messages, except that in my case they referred to ordinary plugins, not ProChannel modules. This started after I set up a custom Plugin Layout and they appeared whenever I opened a project in 32-bit Sonar (X3 or Platinum). I presume that they referred to 64-bit plugins that were not available in 32-bit Sonar. Reverting the the default Plugin Layout made them stop appearing.
2016/08/25 12:13:36
RookOSU
Thanks Kev.  Unfortunately I haven't messed with Plugin Layouts at all.  I'm wondering though if there's remnants of older versions of Sonar hanging out on my computer though.  I'll do a registry search for them.
2016/08/25 12:25:56
KPerry
My guess would be that the "hard-coded" (but in the registry) link to the folder where PC modules are installed has got lost.
© 2026 APG vNext Commercial Version 5.1

Use My Existing Forum Account

Use My Social Media Account