Hi ,  Having used X1 for a few years and learned my way around a little, I think Im ready to move on to Sonar Platinum .
I'm wondering if someone could give some info or suggestions for doing a custom installation ? Because there are instruments/plugins/sound libraries that I would opt to not install this time .
I'm thinking I would like to install Platinum along side of X1 on this machine, so X1 can stay as is (it's working great), if that's possible ?  Thanks for your help

It is possible to download the installer files onto an online computer and then install them to a custom location. To do this, you will need to log in to your Cakewalk SSO account, and then go to your Products page.

Under "Connected Products" you will see SONAR Platinum and others listed. If you click the product name, you will see it expand, and at the top of the expanded view, you will see " Select a product from below to generate a download link:"
 
From there, all you have to do is select the product (or sub-product, in the case of SONAR Platinum) and an orange "DOWNLOAD" button will appear in the lower-right corner of the expanded window.
 
Once you have downloaded all the necessary installers, you can run them directly from your downloads folder. When you do, it is best to launch each one as an administrator. To launch your program as an administrator, simply right-click on its icon and select "Run as Administrator." It is also recommended that if/when prompted, you perform an ADVANCED install (not BASIC), as this will allow you to customize the components and locations of your installation.

Thanks for the reply. Can I choose the Products I would like to install, and then let Sonar determine the destination folders? I don't know the proper destinations.

I find this very annoying. Why cant we define the custom install location? I am just being forced into rebuilding my OS (grrrghh) and I need the Sonar installer on CC to give me the option of a custom location. I dont want it on my OS HD.
 
 

Make sure Verbose Install is checked in your Command Center options and you'll have the ability to customize the install.

Are we saying that once I have defined the locations that I install/not install every modular part of Sonar to my desired location on the install? (I am fine with this)
 
 

BTW CAN I SHOUT AND CRY AT HAVING TO DO A REINSTALL OF MY SYSTEM THANKS TO NI...
 
phew.....
 
Sorry, had to get that off my chest.
 

I cannot stress how important Customer Support is....(I used to work there in an IT role) and when you get bad advice, support, POOR support, well it makes you lose all hope in a product, devalues the company and sinks your heart to such a depth that you will ultimately turn on the company you once cherished. No advertising or new products will pull you back on bad customer support.
 
Customer support on the various tiers of it is invaluable for all parties.
 
I have been utterly disgusted by NI via a simple .dll file and their recommendations. 
 
I am aware Cake are struggling wit support at the moment and are addressing those issues, Bakers...I hope you do. Lack of resource is one thing but (as in the case of NI) disrespect is another.
 
I have about 3k worth of N gear, I shall be selling most of it as I dont trust them anymore. They actually blank me. Blame third parties without proficient troubleshooting.
Massive sigh.
 
On a positive note, I have been a faithful of Cakewalks for a couple of decades now and at least there is care and passion for the product, this fills me with trust.
 
All this over a simple .dll file and now a month of a rebuild (no backup can save me from this)

markyzno
I cannot stress how important Customer Support is....(I used to work there in an IT role) and when you get bad advice, support, POOR support, well it makes you lose all hope in a product, devalues the company and sinks your heart to such a depth that you will ultimately turn on the company you once cherished. No advertising or new products will pull you back on bad customer support.
 
Customer support on the various tiers of it is invaluable for all parties.
 
I have been utterly disgusted by NI via a simple .dll file and their recommendations. 
 
I am aware Cake are struggling wit support at the moment and are addressing those issues, Bakers...I hope you do. Lack of resource is one thing but (as in the case of NI) disrespect is another.
 
I have about 3k worth of N gear, I shall be selling most of it as I dont trust them anymore. They actually blank me. Blame third parties without proficient troubleshooting.
Massive sigh.
 
On a positive note, I have been a faithful of Cakewalks for a couple of decades now and at least there is care and passion for the product, this fills me with trust.
 
All this over a simple .dll file and now a month of a rebuild (no backup can save me from this)

sorry to hear this.
there's nothing more frustrating than trying to create music and not be able to.
we take time out of our lives, put time a side, get set up, then poof...
we are problem solving for 3 hours vs. making music. it hurts I know.
 
hang in there man. I also believe support is a #1 selling point of software.
im glad cakewalk is bolstering their support team as we speak.
good luck.
 
Chuck

Thanks mate.
 
But my frustration continues now to Cake.....There are many elements that I have no control over to whether they install on to my OS drive. I do not want this.
 
Why cant I fully customise?
 
I have DL'd the separate components but as the installs whizz through (that I have pre defined in CCC) I can see them installing into the OS drive, creating folders. this is not cool.