Hey everyone, I'm back with another slew of issues and can't figure out how to resolve.  I've also got a ticket open with Bandlab, but no solutions yet.
 
Computer specs are in my sig, dedicated DAW.  I am using a Motu 828es audio interface.  The crashing sometimes happens immediately, sometimes I can work an hour before a crash.  It happens on small projects and large.  Small buffer size or large. Sometimes while recording.  Sometimes while saving.  Sometime while editing waves.  Sometime while adjusting a plugin. Sometimes while changing a track name....etc.
 
I have disabled network, defender, power management for usb, c-states, changed ini settings and buffers and I think every trick in the book. Everything works flawlessly and fast until it doesn't and it requires a restart.  No dump files are created when it crashes.  Running latency monitor and everything is still well in the green during a crash, no page faults reported.  I have also disabled the onboard audio and video in device manager.
 
I have tried opening projects in safe mode, but after all plugins are eventually loaded and I'm working again it crashes the same.  I just can't seem to pinpoint what is going on.  It's hurting my work and worse, hurting my business.
 
I'm kinda desperate now, I don't know much about how to figure this out, if anyone has any advice I'm all ears. 
thanks
Dave

This sounds like one of the plugins in the projects are not playing nice. With all the plugins disabled does CbB crash?

If you disable all the plugins and then enable one by one and test as you should hopefully find the plugin.

HI karhide, I have tried that.  I only tried once and I got through all the plugins, then it crashed after doing other editing tasks.

I agree that this will be a plug in. Your computer is not the issue unless you have a faulty component. 
I would look at your plug ins and defiantly if there are any 32 bit. 
 

Ok I'll take another crack at safe mode and try all the plugs.  There are definitely no 32 bits in any but 1 project (out of a dozen).
 
How do I know which plugin if I can activate them all without crashes, but it crashes later on something (seemingly) unrelated like saving, or volume automation?

You say the system is a dedicated DAW, so there are seldom any tasks done on it besides Cakewalk, therefore difficult to determine whether it's a hardware or driver issue.
 
The following questions are my standard PC troubleshooting queries.
 
The system never crashes when it's just sitting there at idle?
 
Are you up to date with your video driver? Is this a recent issue? If so, can you recall anything changing about your config right before it started happening?
 
Have you checked your Windows Update to see if it installed a new driver for anything?
 
Do you know how to check your System Logs? If so, do they show anything?
 
If this is a recent development, do you have a Restore Point you can revert to from before the problem started happening?
 
The above will help you eliminate the OS and hardware as the source of the problem. I've had troubles with video cards and drivers and my DAW's. Plug-ins love to use those fancy GUI's, and I think some of them may even use the GPU for processing. All the redrawing and stuff we do is taxing on the 2D capability of a video card, and video cards tend to be optimized for 3D. The nVidia cards pay attention to 2D speed, especially the Quadros. That's what they use for the big displays at airports and such.
 
So make sure your video card driver is up to date, or if it is, maybe roll it back or try the Microsoft one instead of the vendor one.

poetnprophet
Hey everyone, I'm back with another slew of issues and can't figure out how to resolve.  I've also got a ticket open with Bandlab, but no solutions yet.
 
Computer specs are in my sig, dedicated DAW.  I am using a Motu 828es audio interface.  The crashing sometimes happens immediately, sometimes I can work an hour before a crash.  It happens on small projects and large.  Small buffer size or large. Sometimes while recording.  Sometimes while saving.  Sometime while editing waves.  Sometime while adjusting a plugin. Sometimes while changing a track name....etc.
 
I have disabled network, defender, power management for usb, c-states, changed ini settings and buffers and I think every trick in the book. Everything works flawlessly and fast until it doesn't and it requires a restart.  No dump files are created when it crashes.  Running latency monitor and everything is still well in the green during a crash, no page faults reported.  I have also disabled the onboard audio and video in device manager.
 
I have tried opening projects in safe mode, but after all plugins are eventually loaded and I'm working again it crashes the same.  I just can't seem to pinpoint what is going on.  It's hurting my work and worse, hurting my business.
 
I'm kinda desperate now, I don't know much about how to figure this out, if anyone has any advice I'm all ears. 
thanks
Dave

I've been suffering from BSOD on my studio PC occasionally for a few months now on what seemed to be a random basis. In the end I found I could make it happen more often by opening up lots of browsers playing youtube videos.
 
Yesterday I managed to narrow it down to a bad memory module: The BIOS was reporting that one of my DDR3 modules was claiming to be running at a faster speed to the others (even though it's labelled otherwise). Removing the offending module fixed the issue, and I've now got a new matched memory pair on order.
 
It might be worth running a memory test to see if your issue is something similar. It's a tricky thing to track down as (at least in my case), it didn't fail consisently, and for the most part my studio PC was otherwise rock solid.
 

Euthymia
Have you checked your Windows Update to see if it installed a new driver for anything? 
 

I am just curious. Again for my own knowledge. Do you update Windows, if so how do you run your updates?
I do not run updates and when I do, I simply update very specific things.

What I am saying is, if it is not broken, then don't fix it. But I also understand the importance of updates which is why I am asking.

Thanks!

Hey everyone, I went through the plugins and no matter which ones I disable, I still get a crash.  I also updated the video card drivers.  I do not know how to check system logs or how to test memory, if anyone has a dummy-version walk through, please do share.
 
A bit of history:  this is a new computer build from early May, so I have nothing to fall back on.  Previously I was using the old VS700 audio interface and had dropouts. Thread here: http://forum.cakewalk.com/Sudden-audio-dropout-all-meters-working-no-routinglevel-changes-m3759870.aspx#3770525
I tried another audio interface and those dropouts disappeared completely, so I figured that was the issue.  I got crashes, too...but they were second to the audio dropouts. Also the previous crashes would give me dumps, and I don't get those anymore.  I am now using a Motu 828es.  It has no drivers.  I don't know if it's that, or some other hardware, or other software.  
 
I do windows updates, but I've had issues since I first used this computer combo so I can't tell if it's due to any updates.  I do them manually, but tend to just do all updates because I don't know what's important or not.
 
Edit:  the system does not crash or even hiccup when idle.  The ONLY thing that crashes is Cakewalk.  Sometimes CW will load, and immediately crash and close before I can even select a project.  Everything else still works flawlessly even in the middle of a crash.  LatencyMon will still run and be in the green, and CAM or Task Manager will run in real time.  Also, Cakewalk never crashes during playback.  It has during recording several times, but never seems to do it during playback.  

What do you mean it has no drivers? It must. And is not Thunderbolt a known issue with PC?