• SONAR
  • [SOLVED] new Windows 10 forced update (free version) ruined my Sonar Platinum
2016/08/05 09:13:51
wetdentist
last night, i thought i was gonna finish up this new piece of music, but boy was i wrong.  apparently, a new Windows 10 update was forced upon me & now i cannot get any sound from my project.  i did some google searching & Cakewalk forum searching to see if anyone else was having problems since the new update & there are, but no one seems to have had the monstrosity that i have just experienced.  during my search, i learned that the new Windows 10 update undid a bunch of my audio driver preferences (i.e. making onboard audio drivers switched to "on" whereas before, i had them all turned off).  so i turned them all off so that my Roland Quad-Capture was the only remaining source of audio for me to choose from, rebooted, but that did not fix my problem in SPlat.  still no sound.  however, i was able to generate audio with my Quad-Capture in Maschine standalone, and Kore standalone.  so the driver is installed & working, just not in Sonar.  when i try to play my project in Sonar, none of my tracks make the meters move, even though everything is routed correctly.  this is such a big letdown because up until last night, i was really digging the new Windows 10, noticing a pretty decent performance improvement over Windows 7.  i hope i can get this fixed.  any ideas?
2016/08/05 09:20:14
bitman
PSA - you don't have to drink the Kool-Aid people.
 
Go: Control Panel, Admin tools, Services and set the Windows Update service to disabled, then stop it.
 
No more Windows Corruptdates.
2016/08/05 09:41:35
wetdentist
bitman
PSA - you don't have to drink the Kool-Aid people.
 
Go: Control Panel, Admin tools, Services and set the Windows Update service to disabled, then stop it.
 
No more Windows Corruptdates.




i thought with the "free" version of Windows 10, users didn't have that option.  
2016/08/05 11:28:52
robert_e_bone
I believe that is correct - that functionality is not available, other than for users of Windows 10 Pro.
 
But, you should still have the Windows_Old folder - the Windows 10 upgrade process, if done with Upgrade In Place, would have saved off your prior Windows version, and I believe you have a 30-day windows to revert back to your older version of Windows.
 
Since your audio drivers for the audio interface seem to work in Windows 10, then I would suggest you go into Sonar Preferences, and see what is set for the audio interface device, as well as the Driver Mode, to make SURE those are set for your audio interface.
 
Lastly, if you have only your audio interface device present as an enabled device in Device Manager, if any other application, including Windows, is also attempting to use that audio interface, then Sonar might not have access to use the audio interface, since ASIO only lets one application get at control of the ASIO drivers.
(if your Windows theme has Windows Sounds turned on, they too might try to gain control of the ASIO drivers).
 
Bob Bone
 
2016/08/05 11:37:36
azslow3
Installed that update (took a while for my comp...). I had to reinstall VS-20 drivers, so it looks like the update is a kind of "new windows version" (which from its size, installation time and quite some visual change is not a surprise). Other drivers was "reinstalled"/asked for update (NVidia, Creative, Logitech).
 
May be I am the only one, but this update at least has slightly improve the situating with my VS-20, at least it is not so bad as it was before (still a bit away from my expectation and observation on other PC).
 
The computer was updated without clean install since Windows 8, without problems. I know such changed are not smooth for everyone, but I think in general MS deserve some positive feedback. Not yet as Ubuntu on my notebook and servers (updates since 9 years without re-installation), but it moved toward that
2016/08/05 11:58:10
werewindle
The last 2 builds of Windows 10 took out my audio drivers as well so this time I have only so far installed anniversary build on back-up pc. It is definitely worth the effort to ensure all video and audio drivers are up to date before upgrading. I cancelled the request to update audio driver once build completed which at least seems to have ensured I still had sound. Sonar appears unaffected but not taking any chances with live pc until current project mix is completed.
2016/08/05 12:14:19
pwalpwal
wetdentist
bitman
PSA - you don't have to drink the Kool-Aid people.
 
Go: Control Panel, Admin tools, Services and set the Windows Update service to disabled, then stop it.
 
No more Windows Corruptdates.




i thought with the "free" version of Windows 10, users didn't have that option.  


although i have pro, and disable the auto-install via group policy, surely even free/home users can disable a service? to do this:
hit win-s or click the start button and type "services" then choose the "services, desktop app" that appears (should be top of the list)
in the services window, scroll down the list looking for the service "Windows Update" - double-click (or right-click & "properties") the "Windows Update" service
in the middle of that box there's "Startup type" - change it to "Disabled"
click "Apply" (and then OK)
this will stop windows checking for updates
2016/08/05 12:24:25
wetdentist
robert_e_bone
I believe that is correct - that functionality is not available, other than for users of Windows 10 Pro.
 
But, you should still have the Windows_Old folder - the Windows 10 upgrade process, if done with Upgrade In Place, would have saved off your prior Windows version, and I believe you have a 30-day windows to revert back to your older version of Windows.
 
Since your audio drivers for the audio interface seem to work in Windows 10, then I would suggest you go into Sonar Preferences, and see what is set for the audio interface device, as well as the Driver Mode, to make SURE those are set for your audio interface.
 
Lastly, if you have only your audio interface device present as an enabled device in Device Manager, if any other application, including Windows, is also attempting to use that audio interface, then Sonar might not have access to use the audio interface, since ASIO only lets one application get at control of the ASIO drivers.
(if your Windows theme has Windows Sounds turned on, they too might try to gain control of the ASIO drivers).
 
Bob Bone
 




so would you recommend that i enable the onboard audio for Windows sounds (even though i have Windows Sounds turned off)?
also, when you say "older version of Windows," do you mean Windows 10 before the Anniversary Update, or Windows 7?  if possible, i would like to revert to the version of Windows 10 that worked awesomely a few days ago!
2016/08/05 16:58:25
slartabartfast
azslow3
Installed that update (took a while for my comp...). I had to reinstall VS-20 drivers, so it looks like the update is a kind of "new windows version" (which from its size, installation time and quite some visual change is not a surprise). Other drivers was "reinstalled"/asked for update (NVidia, Creative, Logitech).



Welcome to the Windows 10 Anniversary Update. 3+ Gigabytes that basically does give you a new OS. Lots of people having to uninstall/reinstall drivers that were working.
 
http://www.pcworld.com/article/3053934/windows/the-windows-10-anniversary-updates-best-new-features.html
 
2016/08/05 17:26:12
kennywtelejazz
pwalpwal
wetdentist
bitman
PSA - you don't have to drink the Kool-Aid people.
 
Go: Control Panel, Admin tools, Services and set the Windows Update service to disabled, then stop it.
 
No more Windows Corruptdates.




i thought with the "free" version of Windows 10, users didn't have that option.  


although i have pro, and disable the auto-install via group policy, surely even free/home users can disable a service? to do this:hit win-s or click the start button and type "services" then choose the "services, desktop app" that appears (should be top of the list)
in the services window, scroll down the list looking for the service "Windows Update" - double-click (or right-click & "properties") the "Windows Update" service
in the middle of that box there's "Startup type" - change it to "Disabled"
click "Apply" (and then OK)
this will stop windows checking for updates




This sounds very interesting
 
is this the right way to do that ?
 

 
Kenny
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