Hi folks,
The title says it all. Can't Scan VSTs in Sonar X3e Scan Button and also reset button Greyed Out. Only difference in system is that I recently uninstalled Platinum demo and Control Center. Please help. Very frustrated! Thanks!!!!!!!!!!!!!!

Reinstall X3

Really scook? No other options? So contrary to what Cakewalk says, uninstalling one version always screws up remaining versions?

pinguinotuerto
So contrary to what Cakewalk says, uninstalling one version always screws up remaining versions?

 
how did you uninstall ?
Sonar X3 and Sonar Platinum are 2 totally different folders. thus uninstalling one would not touch the contents of the other, especially the VST scanner. (those are not shared components.)

The VST scanner is a shared utility. If the scanner is unavailable either the registry entry pointing to the scanner is bad or the vstscan.exe is missing from the shared utilities folder. The latter is easy to check. Either way, reinstall is the fix. If the scanner is not in the shared utilities folder, the new scanner supplied in the Platinum demo might be a better choice than going back to the X3 scanner. Shared utilities supplied in trial versions of SONAR are backward compatible, do not expire and usually perform better than older versions.

Hey chuckebaby! It's been a while! That's exactly what I thought! That's why I wasn't concerned. I uninstalled Platinum through Command Center. I tried the regular old fashioned way but there was no Uninstaller through Control Panel for Platinum only for Command Center. After uninstalling Platinum I uninstalled CC through the Control Panel. Everything else is working fine. Does Sonar X3e have a repair feature? I'm not at the studio now so I can't try it.

Thanks scook! Pardon my ignorance but I've never had to do a reinstall in all my years using Sonar. Do I have to uninstall first? Since I'm using X3e, do I have to install everything in the order it was released? I'm at a loss. :(

Uninstall should not be necessary in this case. You might be able to get away with rerunning the X3e upgrade. If that does not work, run the original installer then apply X3e. If it turns out you need to run the original installer, all that is needed from it is a minimal install from the advanced option.

That's what I was hoping! Thanks a bunch!

they are shared utilities but not shared components. that's why they are in separate folders. 
the platinum folder and the sonar X3 folder. forgive its been awhile since I had multiple versions installed on one PC.
 
did you open your sonar/shared utilities folder (in sonar X3) and look for the VST scanner ?
 
I have to agree with Scook, I would try installing the x3 update right on top of what is there.