• SONAR
  • [Solved] Issues with crashes of Platinum, probably VST related. (p.5)
2015/07/27 00:06:23
stevee9c6
+System
  -Provider   [ Name]Application Error
  -EventID1000   [ Qualifiers]0
   Level2   Task100   Keywords0x80000000000000  -TimeCreated   [ SystemTime]2015-07-27T03:44:28.000000000Z
   EventRecordID35219   ChannelApplication   ComputerCustomRack   Security
-EventData   VstScan.exe   5.0.9.0   559be8c4   Console 1 SSL SL 4000 E-Series Compressor.dll   2.2.32.0   558a7061   40000015   000000000034ad50   1070   01d0c81e0b75d1fa   C:\Program Files\Cakewalk\Shared Utilities\VstScan.exe   c:\program files\softube\plug-ins vst aax 64-bit\Resources\Console 1 SSL SL 4000 E-Series Compressor.dll   +System  -Provider   [ Name]SideBySide
  -EventID35   [ Qualifiers]49409
   Level2   Task0   Keywords0x80000000000000  -TimeCreated   [ SystemTime]2015-07-27T00:11:07.000000000Z
   EventRecordID35212   ChannelApplication   ComputerCustomRack   Security
-EventData   WavesQtLibs_4.8.2_Win32_Release,processorArchitecture="AMD64",type="win32",version="1.0.0.0"   WavesQtLibs_4.8.2_Win32_Release,processorArchitecture="x86",type="win32",version="1.0.0.0"                                   C:\Program Files (x86)\Waves\Applications\wlc.exe   C:\Program Files (x86)\Waves\Applications\WavesQtLibs_4.8.2_Win32_Release\WavesQtLibs_4.8.2_Win32_Release.MANIFEST   8                            
+System  -Provider   [ Name]Microsoft-Windows-WMI   [ Guid]{1edeee53-0afe-4609-b846-d8c0b2075b1f}   [ EventSourceName]WinMgmt
  -EventID10   [ Qualifiers]49152
   Version0   Level2   Task0   Opcode0   Keywords0x80000000000000  -TimeCreated   [ SystemTime]2015-07-26T23:02:55.000000000Z
   EventRecordID35170   Correlation  -Execution   [ ProcessID]0   [ ThreadID]0
   ChannelApplication   ComputerCustomRack   Security
-EventData   //./root/CIMV2   SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99   0x80041003
+System  -Provider   [ Name]Microsoft-Windows-WMI   [ Guid]{1edeee53-0afe-4609-b846-d8c0b2075b1f}   [ EventSourceName]WinMgmt
  -EventID10   [ Qualifiers]49152
   Version0   Level2   Task0   Opcode0   Keywords0x80000000000000  -TimeCreated   [ SystemTime]2015-07-26T23:02:55.000000000Z
   EventRecordID35170   Correlation  -Execution   [ ProcessID]0   [ ThreadID]0
   ChannelApplication   ComputerCustomRack   Security
-EventData   //./root/CIMV2   SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99   0x80041003
+System  -Provider   [ Name]SideBySide
  -EventID35   [ Qualifiers]49409
   Level2   Task0   Keywords0x80000000000000  -TimeCreated   [ SystemTime]2015-07-26T22:35:35.000000000Z
   EventRecordID35120   ChannelApplication   ComputerCustomRack   Security
-EventData   WavesQtLibs_4.8.2_Win32_Release,processorArchitecture="AMD64",type="win32",version="1.0.0.0"   WavesQtLibs_4.8.2_Win32_Release,processorArchitecture="x86",type="win32",version="1.0.0.0"                                   C:\Program Files (x86)\Waves\Applications\wlc.exe   C:\Program Files (x86)\Waves\Applications\WavesQtLibs_4.8.2_Win32_Release\WavesQtLibs_4.8.2_Win32_Release.MANIFEST   8                            
The event log c790edff-3411-11e5-85b7-902b345a9659
2015/07/27 00:08:06
stevee9c6
It would appear that softubes SSL VST is a bit of an issue. I don't own it so I don't know why its her.  Will investigate.
There are pages and pages of this... almost all of it is Softube
2015/07/27 02:12:13
Rob[at]Sound-Rehab
Looks like Softube WAVES has a problem with its 32bit (!) Qt lib, which is the cross-platform GUI kit it was coded in ...
 
If you don't own it, do you still have an expired copy of it installed on that machine?
 
Or is it the softube distortion Sonar PC channel module that is actually crashing and just listing a wrong source in the event viewer???
 
Any more in the event log or all the same??? 
2015/07/27 06:44:31
Pragi
Hi Steve, had nearly the same issues as you since a harddrive crash.
To keep it short , I deleted all J- bridge  dll-s(.........) and since then, the slate plugs and some other plugs
( remember Sample Tank 2 and Waves Woli) are running smoth like a shi(.. ).......nesun
 
Hope this helps
Pragi
2015/07/27 08:13:47
dcumpian
stevee9c6
It would appear that softubes SSL VST is a bit of an issue. I don't own it so I don't know why its her.  Will investigate.
There are pages and pages of this... almost all of it is Softube




That's Waves SSL, not Softube. Are you sure that your Waves licenses are valid? Run WLC and see if they are...
 
Regards,
Dan
 
2015/07/27 08:31:54
Beagle
stevee9c6
It would appear that softubes SSL VST is a bit of an issue. I don't own it so I don't know why its her.  Will investigate.
There are pages and pages of this... almost all of it is Softube


Steve, as Dan says above - look at the bottom of that dump - it's WAVES SSL , not softube
 
 
2015/07/27 08:42:53
Doktor Avalanche
It's both.
Finally the event viewer.. we get to see what it is.
 
C:\Program Files\Cakewalk\Shared Utilities\VstScan.exe c:\program files\softube\plug-ins vst aax 64-bit\Resources\Console 1 SSL SL 4000 E-Series Compressor.dll
 
C:\Program Files (x86)\Waves\Applications\WavesQtLibs_4.8.2_Win32_Release\WavesQtLibs_4.8.2_Win32_Release.MANIFEST..

First thing to do is stop using 32 bit Waves plugins and start using 64 bit (update to latest version). Try to go completely 64 bit. There's also something weird going on with the Console 1 SSL SL 4000 E-Series Compressor. Update the plugin, try running Sonar as administrator. Otherwise you are going to need to be contacting their support.


Assumed you already tried this...
https://www.cakewalk.com/Support/Knowledge-Base/2007013315/SONAR-X3-Full-VST-Rescan-Recommended-for-Upgraders
 
2015/07/27 08:47:38
gustabo
If it is a Waves plug issue, could it be that vst2 and vst3 Waves plugs are being used in the project?
2015/07/27 09:20:07
stevee9c6
  c:\program files\softube\plug-ins vst aax 64-bit\Resources\Console 1 SSL SL 4000 E-Series Compressor.dll  
 
The events I posted are separate. One is a waves issue. The other is Softubes Console Plug. I don't have this and have never installed it. The only waves program I own is Vocal Rider..    The SSL plug ins I own are run by my UAD2 quad card.
 
It looks to my eyes like the waves issue is related to 32 bit problems.  I will see if there is a 64 bit update.  I don't have the Softube console and have never downloaded  it. 
 
Unfortunately, reality and my day job intervenes. I am an hour away from my recording computer and doubt I will even get to turn it on today.
2015/07/27 10:23:31
Jim Roseberry
In a situation like this, I always like to rule out the hardware first.
Once that's done, you're down to a config related issue.
 
Steve, if you have a backup image file prior to the issue happening, you could load that and see if it resolves the issue.
 
Bridged 32Bit plugins are high on the suspect list.
As was mentioned, I'd try loading one of the problematic projects in "Safe Mode".
That'll let you know which plugin is causing the problem.
 
Do you have the Lynx Hilo connected via USB2 or USB3?
Your motherboard has an X79 chipset.  USB3 had not yet been integrated in the chipset.
Many USB2 audio and MIDI interfaces have compatibility issues when running from 3rd-party USB controllers.
IOW, Connect the Hilo to a USB2 (Intel controller) port.  There's no advantage to connecting it to USB3.
 
If the issue still can't be sussed out...
I'd strip the machine down to minimal hardware and reload the OS (from the original backup image file).
Apply all Windows updates and update the drivers for the motherboard components and video card.
At this point, I'd take the time to create an up-to-date (clean) backup image file using True Image (or similar).
This way you can always (quickly) get back to a completely clean (up-to-date) OS install.
Add one hardware device at a time (audio interface first) making sure all is well before adding the next.
Once all hardware is added, then I'd take the same approach with software and then plugins.
  1. Hardware
  2. DAW host software
  3. Plugins
At this point, I'd avoid installing any 32Bit plugins.  
If the installer doesn't give the option to avoid 32Bit dlls, then manually delete them after they're installed.  
Pay careful attention when installing the plugins.  There's absolutely no standard for install location (with the exception of VST3).  If you just accept the default location with each installer, you'll have plugin dlls in numerous locations.
 
I'm available if you need assistance.
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