Alex Westner [Cakewalk]
Mesh
Thanks Alex for the details.....it's just that subscription model that's putting me off. If there was a way we could purchase it outright, that would definitely change the outlook.....
Interesting, I'd love to chat with you guys more about this.
During some customer interviews we did get objections about subscription models in general. With one guy, in particular, he said he just hated them.
So I said, "Would you pay $0/month for Momentum?"
He said, "Well, that's free, of course I would."
I followed up with, "So then what's the lowest dollar amount you'd pay above $0?"
He said, "Something like $3/month would be reasonable, I guess, but I don't think you guys would go for that."
I said, "No, that's great feedback, and it's in the ballpark of what we've been thinking".
Then he said, "Well, what happens when I stop paying my subscription? Do I lose all my audio?"
I said, "No, the point of Momentum is to get your audio out of the platform so you can keep working on it. You can always drag-drop or copy audio out of Momentum and onto your Desktop or in your DAW. So before you stop paying, you'd just grab everything you want/need."
He said, "Ok, that's cool then."
Interesting story.... what's also interesting is he "hated" the subscription model, but still subscribed.....(must've been the money thing).
I can't speak for others in here, but I personally just don't like being tied down/committed to a monthly subscription plan (even at $3). I understand there are costs in maintaining/supporting it and the subscription model will facilitate that well, but I'd rather pay a "little" extra (when initially buying) for that support and own it outright.
I suppose it's probably just having a peace of mind....(just the way I feel about owning Sonar Platinum and all the other software I bought).