I tried both of my USB2 ports after removing and reinstalling both the R16 and the ASIO4ALL drivers, and watching Windows7 complete the installation of the driver. With both drivers I made sure that they the latest drivers (they were both the most recent drivers already and had been for quite a while. but I re-downloaded them anyway.)
Until last fall I would switch back and forth between the R16 at home and a Behringer UCA02 interface when I was away. Even when not attached the Behringer name was always listed, along with the ASIO4ALL, but the Zoom R16 would sometimes not show up although it was attached. I would have to uncheck the Behringer, save the project and close Sonar. Upon reopening, the Zoom would show up and I could connect to it.
Funny thing is that the R16 would always show up as a MIDI device and as an option for a control surface. It just won't show up as an audio interface. ALSO, even though it wouldn't show up, if I disconnected it from my laptop, SONAR would pop up the message informing me that the R16 had been removed and give me the yes/no option for retaining the path.
So ... it's there, and it's not there, and I can't get to it.
Let me know if there are other specifics needed.
(HP PAVILLION, WINDOWS 7 64bit)