• SONAR
  • SORTED Softube Abbey Road Brilliance Not Working Again
2016/06/25 06:30:09
asimmd
I thought I had solved this problem it worked in the demo and it worked when I bought the
new version of Platinum.
 
Today,Saturday,I try to load it again and I  get
\\.\pipe\com_paceap_eden.licensed_authorisation
 
Its got something to do with the licence and the Pace AP programme from iLok
but why should it work yesterday and not today.
The computer settings are exactly the same.
 
Any help appreciated.
 
2016/06/25 10:53:13
gokidsmusic
I have noticed this with any iLok licenses on my laptop lately. (My desktop has an iLok dongle and I haven't seen this behavior FWIW).  Both of my machines are running Win10 as you are. 
 
I believe that the Pace service doesn't always "wake-up" on my laptop.
 
I have had luck correcting this with the following steps:
Go to the Windows Task Manager (right click on taskbar)
Select the Services tab
Find the PaceLicenseDServices process
Right click on the process and click "Start".
 
This fixes the problem it in my case.
Good luck!

 
2016/06/25 11:02:20
Bajan Blue
I have the same not starting issue - happens perhaps 2 or 3 out of 4 restarts on my computer.
To save some time, I just made a shortcut to the above services window and put it next to my iLok licence manager short cut icon on my desktop - then as part of my start up routine, I click on the short cut, start the Pace service and that's all done and I know its running
Nigel
 
2016/06/25 11:38:48
listen
I had to go out into my ILOK and reinitate all of my Softube plugins after this last update.    Might check there and see if that is the problem.   Softubes updated their programs and I think it knocked a lot of the plugins offline or something.
 
Anyway, after I reinitated them I have not had any other problems
2016/06/25 14:49:59
asimmd
Thanks for the suggestions which I will try Sunday.
In a weird way I'm glad it's not just me its affecting.
2016/06/25 15:32:44
fireberd
I don't have much on iLok (a couple Antares, Izotope Ozone, Pod Farm 2 and a Lexicon VST).  I don't have any problems with iLok or using the apps with Platinum, using Win 10.
 
2016/06/25 16:23:28
Bajan Blue
The problem I had with iLok was totally due to a couple of Sonnox Plug-ins I have which after a recent update of the iLok software would not run - it turned out that the Sonnox Plug-ins need an older version of the iLok driver, which I downloaded an installed - everything works fine now but I do get this non starting of the Pace service from time to time as I described above
Nigel
 
2016/06/26 06:58:25
asimmd
Hi Guys
I tried to fix my problem with gokidsmusic solution which is detailed above.
 
Sure enough when I got to the PaceLicencesdServices it was not running.
I right clicked on it and chose Start went back into Sonar and now the Softube
plugins work again.
 
Thanks for the fix it worked fine.
 
2016/06/26 11:00:18
gokidsmusic
Glad that you got things working.
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