• Computers
  • WmiPrvSE is causing... I spoke to soon. It seems that my USB hubs... SOLVED!!!
2013/07/10 13:03:03
jbow
USB stuff at the bottom post... need help or advice.
Is there anyway to stop it or to pause it. I tried to stop it using Task Manager and it just ignores me. There are two instances running. I don't know why. I checked Processlibrary.com but the information is a bit basic for me and I don't know if I can run withut it or not. I gives me spikes up to 3270us, other than that I stay under 500.
Thanks,
 
Julien
2013/07/10 13:06:08
jbow
System idle process is spiking really high too. Maybe I should clean up. I will run CCleaner and see if it helps. DOH... I just realized that this isn't a spike but rather the opposite..
 
Thanks,
J
2013/07/10 13:51:30
jbow
OK, so I decided to open Services and stop everything that was running one by one and restart them if they were not the offending process. Of course some I couldn't or wouldn't stop however when I got down to the "W"s there was WmiPrvSE and in Services I was able to stop it. I stopped it and I immediately had 99% CPU free. I restarted it and it stayed free. My guess is that something from the internet or some other program had attched to it somehow. I will go ahead and run a cleaner and a scan or two... so, if you're getting spikes on DPC Latency Checker.. open Task Manager and set it to see "processes from all users" and when you get a spike in the DPC checker, take a look at whatever is running up CPU usage in the Task Manager list. This was only hitting between 3% up to 12% but that was all it took to cause dropouts. Maybe stopping and restarting other processes would help in other situations... remember though if you stop certain processes you may have to restart. I didn't stop anything that looked like it might make the computer die. OK, off to CCleaner and Malwarebytes...
 
J
2013/07/10 13:52:38
jbow
No, I am not talking to myself again... why do you ask? It is hard to do when: You cannot make 2 consecutive posts within such short amount of time.
 
J
2013/07/10 14:15:33
jbow
OK, I decided to run DPC again and while most of the time I run under 110us I was still getting high spikes, up to 4000... but it wasn't the process I thought it was before. I opened Device manager and seem to have lucked out on my first try at disabling something. I still get a random spike just above 1000 but none in the RED... What I disabled was one of two "Generic USB hubs" This concerns me. I have the option to update device hardware but I wonder if I should see about getting new USB hubs?
I have two Generic Usb Hub entries,
two of these: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
and two USB Root Hub entries.
I have no idea how any of these affect my computer of performance but that one sure seemed to make me have huge spikes.
I just disabled the other "generic" and have been running for a few minutes, even opening another ie window and my latency is sitting on114μs to 143μs the absoute max has been 820μs and it has only happened a couple of times. I cannot live without my USB ports.
Does anyone have any ideas what I might do or am I looking at this completely wrong. I really don't know a lot about computers and I may be completely misinterpreting this data. I will enable them again and see if the drivers are up to date.. but if you know... tell me, if I update these drivers am I risking having to do anything with my BIOS, I do not want to have to go there.
Thanks,
Julien
2013/07/10 14:35:31
jbow
Heck, I don't know anymore. I enabled the hubs and I had another spike I reset before reading it completely... reset as I was looking at it. It said something about checking WLAN something... Now I've had a couple of minutes with a max of 722 and am running just over 100μs. I guess  Iwill leave the USB hubs alone. It seems like disabling and enabling them made them stop spiking... is that normal or is it weird?
I am over my head here...
 
J
2013/07/10 14:59:49
spacealf
Did you go into Device Manager and do what Latency Checker thinks it may be? In any case it is usually the Wi-Fi, but you also have something I think called Wi-Max. You disable those in the Device Manager and go back and check your computer. (that is after reading a review about your computer searched for on the Internet). If you need or they have device drivers for your hardware to upgrade to, you do that also.
I am not sure about the USB:
"I have two Generic Usb Hub entries,
two of these: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34 and two USB Root Hub entries."
 
I always heard Intel 7 and above (up to 9 back a couple of years now perhaps) for USB controllers, but I am not sure about that. If the computer is only 3 years old, I would think that those may be okay, but then you might want to search on the Internet and see what is said about them.
 
Turn off the Wi-fi and Wi-Max (disable) when not using them and do not try audio with those on probably is perhaps the main problem.
 
Although if it is the USB hubs not good, you may just need a better newer computer.
?? I do not know for sure, but I am sure all of it can be found by searching on the Internet.
 
I have a desktop computer and it never gets beyond what your lowest reading are or around that.
But Wi-fi is not connected on my computer or on either.
 
2013/07/10 15:47:01
jbow
Thanks I will try that. I was guessing and trying this and that to see. I had the computer offline when I was running DLC but I will try it with both WIFI and the Wi-MAX off.
 
Thanks!
 
Julien
2013/07/10 16:33:08
jbow
spacealf
Did you go into Device Manager and do what Latency Checker thinks it may be? In any case it is usually the Wi-Fi, but you also have something I think called Wi-Max. You disable those in the Device Manager and go back and check your computer. (that is after reading a review about your computer searched for on the Internet). If you need or they have device drivers for your hardware to upgrade to, you do that also.
I am not sure about the USB:
"I have two Generic Usb Hub entries,
two of these: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34 and two USB Root Hub entries."
 
I always heard Intel 7 and above (up to 9 back a couple of years now perhaps) for USB controllers, but I am not sure about that. If the computer is only 3 years old, I would think that those may be okay, but then you might want to search on the Internet and see what is said about them.
 
Turn off the Wi-fi and Wi-Max (disable) when not using them and do not try audio with those on probably is perhaps the main problem.
 
Although if it is the USB hubs not good, you may just need a better newer computer.
?? I do not know for sure, but I am sure all of it can be found by searching on the Internet.
 
I have a desktop computer and it never gets beyond what your lowest reading are or around that.
But Wi-fi is not connected on my computer or on either.
 


I turned off everything under Network Adapters and it ran smooth... max was 148μs but mostly it stays around 100μs ike from 90 to 110. Very good!! Very very good!!
You are really helpful! Now I know that just disconnecting from the network isn't enough. I usually turn off anything that might try to update, Norton, and go offline. This should be great!
I cannot thank you enough.
Julien
2013/07/10 21:23:52
spacealf
Yes, Device Manager is where you disable and enable things running then if disabled the drivers are not loaded by Windows. Still if you have a problem with your USB ports freezing up at times you may want to look at this. Perhaps you have the new computer BIOS and no problem then, but I just found this if anything happens with it.
 
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller
http://support.microsoft.com/kb/978789
 
Basically what it states is to contact the manufacturer (usually have drivers on website to download if needed) and update the BIOS in the computer.
 
But again if no problem, then everything is fine.
 
The Ethernet Connection on my computer is always on though for hooking up to the Internet because I have cable Internet, I do not have Wi-fi anything although the computer came with something for it, but then like I said I do not use it, the LAN connection (Ethernet Connection) is what I use anyway, and I made a desktop icon to it in whatever it is (??) Network Connections by copying it to the desktop so I turn my Internet off or on (disable or enable) which may take a few seconds, but then my computer is not always on - for the Internet, only when I am actually using the Internet like now, otherwise I disconnect (or disable) the Status screen where all that is at. After connecting (enable) I get up the status screen - time - number of mB and speed of the connection and with that window you can disable it (or turn it back off again). On and off whenever. That is by right clicking with the mouse to bring up menus on the icons on the desktop. Lately I seem to never double left click anything anymore. Might want to run as Administrator (although XP you always did that but not with Windows 7)
and usually other menu items are there with right clicking on desktop icons. Oh, now I remember the Wi-Fi was on a card in a slot and I took it out.
 
Control Panel -> Network Connections -> Local Area Connection screen. Somewhere on that screen you make a desktop icon of the Local Area Connection and that is what is says on the icon and there you can Enable (right click) get up the Status (another right click menu picked item) and once Status Window (screen) is up, then on that windows you can "disable" the connection when you use it or do not use it for the Internet.
 
 
 
 
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