• SONAR
  • Strange anomaly when starting Bandlab assistant (p.2)
2018/07/05 10:21:16
stevecase19
michael diemer
What browser are you using? I got that message recently and I reset my 'internet safety zone' to default settings in Internet Explorer. It went fine after that. I've seen others saying the browser matters, and that BA works best on chrome. I would try different browsers, and try that setting in IE I mentioned.


Sorry if this seems a silly question, but what does the browser have to do with this? When I click on the Bandlab assistant on my desktop, it opens in its own small window which is not part of any browser window. I had the Javascript problem but got round it by uninstalling the latest BA and installing the previous version.
 
 
2018/07/05 11:45:42
HIBI
bitman
Maybe reinstall the latest Java Runtimes from Oracle?

Javascript has nothing to do with Java.
Javascript depends default browser. My latest BA works well with Chrome.
2018/07/05 12:25:36
igiwigi
Hi
I have tried Google Chrome and is no different to Firefox .Still get this annoying popup Javerscript.
I would like to know how to get rid of it and this did not happen on the previous Bandlab assistant.
If Anyone at Bandlab is reading this. There is something annoyingly wrong with It as other people get this as well.
I have a new machine and nothing else plays up, just that assistant at the moment.
 
 
All the Best
John
2018/07/05 12:47:42
msmcleod
This to me looks like an Internet security setting issue. 
 
Try setting your internet security zone setting to "default" within internet explorer (note even if you're using a different browser, the internet security zone settings within IE are system wide, and will affect all browsers).
 
 
2018/07/05 13:36:28
musicjohnnie
Hello again,
Well, I  was able to remedy this once I  had gone back to earlier working configuration. I did reload my security software (Superantispyware), and found that a Trojan virus had joined in with the new update.....hhmmm, Singapore......probably a coincidence, even though I  haven't  seen a virus in a long long time. You might try doing a major scan to see if something snuck in. Just thinking......otherwise now when I  open BA, all is well with new edition running well. Hope you get to the bottom of this.
MJ 
2018/07/05 18:11:07
igiwigi
How do get rid of this error when Bandlab caused It???
Nothing so far has worked and nothing wrong with anything else in my machine .It's fast and new.
This did not happen until i updated, so It is down to bandlab now>
We need positive help!!! not conjecture.
 
2018/07/05 18:13:06
igiwigi
Can anyone from Bandlab chip In!!
2018/07/05 19:01:19
chuckebaby
musicjohnnie
 
I did reload my security software (Superantispyware), and found that a Trojan virus had joined in with the new update.....hhmmm, Singapore......probably a coincidence.




Can you post a screenshot of this Trojan virus that you found ?
 
Is it possible instead what you saw was a FRW (File Reputation warning) ? which I have seen as well.
That's merely because the Bandlab app is only a few months old and many Anti-viruses are not familiar with it yet.
 
2018/07/05 20:58:10
igiwigi
Hi chuck
 
The popup appears when opening the bandlab Assistant
The screenshot is above--------Javascipt error occurred in main process  etc.

 
Zargg pasted the screenshot above which is the same as mine.( nearly at top of page)
I have unloaded or uninstalled the assistant a couple of times now and reloaded and the same happens.
This did not happen on last update ,only this new one.
I also tried Malwarebytes and Norton ,but it does not show any virus.
It has got to be who made this update It leads me to believe. Cannot be anything else.
My machine is also upto date and it is a new fast one.
Scanned my whole computer.No Viruses
 
all the best
john
 
2018/07/06 11:26:14
chuckebaby
You might be able to try updating Java:
 
- open the search function on windows 10 and type in "Java control panel"
- open the Java control panel and click on the update tab
- click on the lower right where it says "Update now".
- click on "Install"
 
your right you shouldn't need to do this, the app should have the latest/updated Java version inside the installer but maybe windows 10 security blocked java from the installer.
 
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