I don't think Dcumpian was meaning any disrespect...I certainly was not. Maybe not worded the best, but a simple point that one should consider when hopping on a program (or ANY program) of this depth and magnitude. Sorry if I was taken wrong and I don't know the original poster, but I am pretty sure he was being a little sarcastic .....and this forum has been a TREMENDOUS help to me and has pretty much helped solve EVERY issue. Peace and chicken grease...

I must say Dan, that your comment that the poster should buy a tape deck was rather unfriendly.

Frostysnake
I don't think Dcumpian was meaning any disrespect...I certainly was not. Maybe not worded the best, but a simple point that one should consider when hopping on a program (or ANY program) of this depth and magnitude. Sorry if I was taken wrong and I don't know the original poster, but I am pretty sure he was being a little sarcastic .....and this forum has been a TREMENDOUS help to me and has pretty much helped solve EVERY issue. Peace and chicken grease...

I wasn't. I was simply pointing out that many times, we as users must take it upon ourselves to try and resolve issues like Frosty did in the post above mine. That's what I was referring to.
 
Dan

Mack
I must say Dan, that your comment that the poster should buy a tape deck was rather unfriendly.

Wasn't directed at him. I was replying to Frosty.
 
Dan

Thanks you all for your responses and I see I've triggered some conversation about whether to upgrade to Platinum or not (which was not my intention).  I will take the advice to post the actual problem, which I will do as a separate thread as it's unrelated to this one.
 
Thanks again all

But some answers to the questions raised above:
 
1.  My original problem is that the method I have always used to create a simple instrument track no longer works.  I inserted a track, my Ultralite is showing that there is midi input coming in but it's not transmitting to thr track.  Perhaps it's a problem with the Ultralite but playback works fine.  Input is set to Midi Omni
 
2.  I first requested the tech support over a month ago now, so perhaps it is just a case of a backlog of tech requests
 
3.  I also want cakewalk to succeed so i will be upgrading shortly
 
Thanks all

1. Rather than creating a simple instrument track, why not add the VST to the synth rack and then add a midi track and set the output to the VST. While simple instrument tracks are simpler, there are some things that are not exposed that are exposed when using separate tracks. If you can get that to work, then it could be some setting in the simple instrument track dialog that is making those not work.
 
2. Since you are not on Platinum, I suspect you might have a long wait ahead of you.
 
3. You'll love the new improvements.
 
Regards,
Dan
 

Frostysnake
I don't think Dcumpian was meaning any disrespect...I certainly was not. Maybe not worded the best, but a simple point that one should consider when hopping on a program (or ANY program) of this depth and magnitude. Sorry if I was taken wrong and I don't know the original poster, but I am pretty sure he was being a little sarcastic .....and this forum has been a TREMENDOUS help to me and has pretty much helped solve EVERY issue. Peace and chicken grease...

I don't think he was.
 
If this was 30 years ago, in order to be an "engineer" you had to learn how to splice tape, align heads, clean tape machines, load/unload tape plus a myriad of other tasks before you could start recording.
 
Why would anyone think that the advent of computer recording has made the encompassing skill set any less daunting?
 
You need to learn a new set of skills in order to achieve your goals and if you're not prepared to put the effort in to learn at the very least, basic computer literacy then you've chosen the wrong profession/hobby.
 

Bristol_Jonesey
You need to learn a new set of skills in order to achieve your goals and if you're not prepared to put the effort in to learn at the very least, basic computer literacy then you've chosen the wrong profession/hobby.

this is a great quote Jonesey.
as many seem to think its as easy as hitting the power button then often complain when they are just not informed enough to know how to use the software.
the software its self is not only an investment but so is the time one puts in to their own music.
PS- still have 3 of these tape slicers.
 
 
 

Andrew Smith
Hi all,
 
I'm hoping someone in this group can assist me.  I've written to tech support several times to no avail.  I have a long list of products I've purchased over the years, including X3 (haven't upgraded to platinum yet and not inclined to until I know I'll get support).  I note when I submitted the requests very few of my products were listed as for support- perhaps the system hasn't recognized them - although they are there in the list of 'my products'
 
Calling is not really an option for me as their opening hours translate to 12am-7am here in Australia.
 
Any suggestions are welcome
 
Andrew

Welcome to the forum Andrew. I've gone through some of the posts in this thread and I wish to let you know we will look out for you and help you in anyway we can. This is a peer to peer forum where we help each other. We can't advise on CW's tech support. We have nothing to do with it. However our track record is excellent in solving problems and issues users have.  
 
I hope you are able to find answers to your questions. I will also be keeping an eye on this thread for now hoping people act as adult as we hope they will. As far as I can tell you have done nothing wrong.