I'm sure this is a dumb/obvious question but...
Do you actually have an active membership? Like maybe your subscription expired at the Manchester update so the CCC is indeed giving you the latest update you qualify for (Manchester).
Even if you've paid up you should check this out because there have been reports of memberships getting dorked up even though they've been paid for. In that case you'd need to contact Cakewalk/Cleverbridge to get it sorted out.
Good luck.