• SONAR
  • disable fault reporter possible?
2016/05/21 17:07:40
ccm
Is there a way to remove or disable the fault reporter?
When Sonar crashes & I report the issue I only get 'Internet Is Broken' message.
2016/05/21 20:41:38
Fabio Rubato
me too...useless at best! It's rarely worked.
2016/05/21 21:30:59
Vastman
fault reporter works fine here... it didn't work well in the X series but platinum fixed this for me.  It's only "useless" to those with problems... 
2016/05/21 21:56:26
ccm
Vastman
fault reporter works fine here... it didn't work well in the X series but platinum fixed this for me.  It's only "useless" to those with problems... 


And it doesn't work for me so yes it's useless.

It's more of an annoyance than anything else. I'd like to be able to turn it off like any other feature.
2016/05/21 22:55:40
chuckebaby
do you have a good internet connection ?
do you have any settings that would block the FR from connecting ?
any preferences. do you have windows FR enabled. that's only something to think about.
2016/05/21 23:01:32
Keith Albright [Cakewalk]
Fabio Rubato
me too...useless at best! It's rarely worked.


We'll look into it.  Obviously it's not supposed to be failing like that.
2016/05/21 23:05:58
ccm
chuckebaby
do you have a good internet connection ?
do you have any settings that would block the FR from connecting ?
any preferences. do you have windows FR enabled. that's only something to think about.


 
Thanks for suggestions.
My internet is fine.  After I submit the crash report I get the crash verification notice & number along with a link email from Cakewalk.
The link goes to that  'The Internet Is Broken.. ' page.
It looks like this-
https://www.cakewalk.com/.../Problem-Report-Status
 
 
2016/05/21 23:16:38
chuckebaby
they might be working on it / or its failing.
 as Keith said they are looking in to it.
good luck my friend
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