• SONAR
  • Bought Subscription but have no new Tools Confused (p.5)
2016/05/17 01:45:22
Anderton
I'd strongly suggest scheduling a call with support. This sounds like the kind of situation that will require some back-and-forth, which could take minutes to resolve in a call but hours in a forum.
 
SONAR is not supposed to act this way so there is some kind of anomaly. This forum excels at handling pilot error and general SONAR issues. However it seems possible this doesn't relate to pilot error or SONAR, but something involving Windows.
2016/05/17 01:47:05
scook
Did running to completion solved the problem? If not, does removing the x86 paths allow the scanner run to completion and show the new plug-ins?
2016/05/17 01:49:23
BMOG
Finally on that last scan the LP EQ and MB are there, now for lounge Lizard EP is that part of the subscriptions or separate because it is saying I need to upgrade and pay $49 for it.  Thanks for everyone's help on this, it appears the vstscan.exe was locked up 
 
2016/05/17 01:49:30
scook
Anderton
I'd strongly suggest scheduling a call with support.

I agree this is likely a case of the scanner failing on an old plug-in. It is easier over the phone but should be able to narrowed down by adding the old plug-ins back to the scan path until the offending plug-ins are hit.
2016/05/17 01:51:24
scook
BMOG
now for lounge Lizard EP is that part of the subscriptions or separate because it is saying I need to upgrade and pay $49 for it. 

Unless there is some special deal being offered. LL Session is bundled with Platinum. The full version of any AAS synth is a separate purchase.
2016/05/17 01:55:05
BMOG
scook
BMOG
now for lounge Lizard EP is that part of the subscriptions or separate because it is saying I need to upgrade and pay $49 for it. 

Unless there is some special deal being offered. LL Session is bundled with Platinum. The full version of any AAS synth is a separate purchase.


OH THAT SUCKS SO BAD!!!! It never occured to me that Lounge Lizard EP was a separate purchase that was the swing vote with me upgrading EPIC fail that should be included Darn
2016/05/17 01:59:59
BMOG
Thanks again for all the input on this issue
2016/05/17 02:25:00
The Grim
There is a deal on now for $49 for the Full version (usually $199 for the Full version) It is well worth it, very nice as is the Ultra Analog VA2. I got them both at the special price.
 
I thought that the 'Session' versions (Lite versions) were included with Platinum?
 
Edit that, there was a sale it appears to be over, finished on the 16th.
2016/05/17 12:57:56
Anderton
The Session version of Lounge Lizard is included in Platinum.
2016/05/17 14:13:30
chuckebaby
BMOG
Is this error my problem, I got this when running a manual scan
 
http://i242.photobucket.com/albums/ff157/bmog76/Scan%20Error.png
 


your version of windows should be in your sig.
any and all info will help your cause.
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