You jumping all over the place. The way to trouble shoot is to methodically start and the beginning work you way down the signal path and eliminate where the issue is. Jumping around and talking about Windows Drivers is nuts. Take a deep breath and start at the beginning. Sometimes it's as simple as a patch cord.
You said you only hearing a low level at the interface, this points to the issue being there, not anything to do with your computer.
As said above, plug something in and listen at the headphones or back output with the monitor settings adjusted properly.
You should hear something LOUD as this is done with the analog part of your interface.
If it
is not LOUD then check the guitar works when plugged into something else.
If the guitar and cable are OK then it has to be something wrong with the HARDWARE of the interface. UNLESS-
The interface uses a GUI mixer then look there.
If it
is LOUD then you carry on checking the USB and the drivers and so on down the line.