What they are referring to is that by default, Windows is set to selectively suspend idle USB devices, after some number of minutes. If this occurs, Sonar has problems communicating with them.
So, there are a couple of ways to change that default Windows behavior, and here is one way:
1) Go to Control Panel > Hardware and Sound > Power Options
2) Choose the High Performance power plan
3) Click on Change Plan Settings
4) Make sure that 'Turn off the display' and 'Put the computer to sleep' are set to Never
5) Click on Change Advanced Power Settings
6) Scroll down and expand the USB Settings options
7) Expand the USB Selective Suspend Setting options
8) Set the USB Selective Suspend Setting option to 'Disabled'
9) Click Apply and back out of everything - IF you also have a button to Save power plan changes, click Save.
So, the above tells Windows you want maximum performance all the time, AND that you do not want Windows to suspend anything.
Please review the above and give it a shot - it just takes a couple minutes to perform the above step. :)
Bob Bone