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  • Can anybody help - my PC's USB ports keep randomly failing. (p.3)
2012/08/07 16:19:41
SteveStrummerUK

Will do mate.
2012/08/07 16:39:54
Bristol_Jonesey
Just a random thought, and I'm probably well wide of the mark, but could it possibly be due to a failing MOBO battery?

You'll know for sure Jon.
2012/08/07 16:51:48
Beagle
SteveStrummerUK


 
Ctr+V is still not working for the Command Prompt, but I typed in the first line and clicked Enter and again, all I get is another command line open up: 
  
 
  
 
  
 

Steve - "CTRL-V" does not work in the command window.  you have to RIGHT CLICK and a menu will pop up and you can then choose PASTE and that will work.
2012/08/07 17:05:06
SteveStrummerUK
I'm back, and thanks for chipping in Col.
 
Jon, there were three devices other than my mouse, keyboard and TonePort plugged in:
  • The Belkin switch device I mentioned above
  • My printer
  • A 1TB exterior storage drive (to which my weekly Acronis back-ups are sent)
I've done the Command Prompt thing again with the same result, nothing greyed out and the list in Device Manager is the same.
 
This is what I see under Mice and Keyboards:
 

 
 
For both devices, the Properties are:
  • GENERAL: This device is working properly
  • DRIVERS: Windows has determined the driver is up to date
  • DETAILS: HID compliant mouse/HID keyboard device
  • POWER MANAGEMENT: Allow this device to wake the computer (the option to 'Allow the computer to turn off this device to save power' is greyed out)
2012/08/07 17:21:20
SteveStrummerUK

Thanks Beag, that would have saved me some typing!
2012/08/07 17:34:41
zungle
Steve,It looks like your getting god help here,just wanted to share my experience.

I had problems similar to yours eventually one of the USB ports went out /failed permanently.

Just weeks after another one bit the dust.

Talking with a tech ,he said it is a common problem on some MOBO's

Generally leading to eventual MOBO failure.

Because I didn't want to mess with a new MOBO,he suggested installing a PCI/PCIE usb card,so I went that route.


Easy to install.

These ports have been working rock solid for about 2 years now and seem a bit faster than the onboard ports.

I think it cost me $25.00 U.S.

I hope you get it fixed.
2012/08/07 17:39:57
SteveStrummerUK

Thanks for the input Jason.
2012/08/07 18:28:15
Jonbouy
Because I didn't want to mess with a new MOBO,he suggested installing a PCI/PCIE usb card,so I went that route.


This would be a good solution as it looks like your drivers are all working fine and you have no hidden drivers installed.

Those Belkin switches are often troublesome so a card like this that will give you extra USB ports is a good idea and save a costly fix if the onboard USB has failed.
2012/08/08 09:00:38
SteveStrummerUK
 
Thanks for walking me through that Jon
 
I'll let you know how I get on mate.
2012/08/08 09:09:22
Old55
That should do the trick.  I hope it goes smoothly, Strummy.  
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