• SONAR
  • AbbeyRoad Plates plugin crashes Sonar Platinum (SOLVED) (p.2)
2016/04/20 23:28:52
Mosvalve
Update for those who are interested:
Waves sent me an email with a download link to an ARPlates.bundle zip file and told me to copy it to the waves plugin v9 folder then test to see if the plugin crashed Sonar. So far the plugin has not crashed Sonar and is working fine. I'll be testing it for a couple of days just to make sure. I asked them what the difference is between this file and the original one and they said it is an un-released version of the plugin that had a few fixes implemented.
So far this version of the plugin seems to have resolve the problem. I will give another update in a couple of days.
2016/04/25 21:48:11
Mosvalve
Update:
So far all is well. No crashes using the updated ARPlates bundle file they gave me. I assume they will or have updated their download area with the updated version of this plugin. I still don't know what the actual fix is but it's working now so I guess it doesn't matter.
I asked my buddy to test his ARPlates and it turned out he got the crashed to. I sent him the email that waves sent me with the link and after he copied the file all was well. I expect this is happening to others but I have not heard anything.
 
2016/05/02 09:37:41
amigomatt
Could you send me the link to as I'm having the same issues?!  That would be much appreciated.  I have sent messages to both Cakewalk and Sonar but received no reply as yet and really need to get going with this project.
 
 
2016/05/02 17:22:47
Mosvalve
amigomatt
Could you send me the link to as I'm having the same issues?!  That would be much appreciated.  I have sent messages to both Cakewalk and Sonar but received no reply as yet and really need to get going with this project.
 
 


amigomatt, I just checked to see if the link is still working and it's not. I figured as much once I told him I forwarded the email to my friend to resolve his problem with ARPlates. I guess the link is temporary anyway. The zip file is too big to email so I recommend contacting the tech who helped me. His name is Nadav
 
His email address is Nadav Oliel [support@service.waves-audio.com]
and my case number is [#110838] AbbeyRoad Plates Plugin crashing Sonar Platinum
I'm sure if you email him and ask him to look up my case number he will help you right away. I'm sure they want to keep track of how many people are reporting this problem.
2016/05/02 18:28:42
amigomatt
Mosvalve
amigomatt
Could you send me the link to as I'm having the same issues?!  That would be much appreciated.  I have sent messages to both Cakewalk and Sonar but received no reply as yet and really need to get going with this project.
 
 


amigomatt, I just checked to see if the link is still working and it's not. I figured as much once I told him I forwarded the email to my friend to resolve his problem with ARPlates. I guess the link is temporary anyway. The zip file is too big to email so I recommend contacting the tech who helped me. His name is Nadav
 
His email address is Nadav Oliel [support@service.waves-audio.com]
and my case number is [#110838] AbbeyRoad Plates Plugin crashing Sonar Platinum
I'm sure if you email him and ask him to look up my case number he will help you right away. I'm sure they want to keep track of how many people are reporting this problem.


Thanks for your reply, Mosvalve. I've just spent a couple of hours on the phone to Waves Tech Support and have forwarded them this info to go along with my case. I'll post back when I get a response and hopefully a solution.

Mine works fine in 16bit 44.1khz. My problem only happens in 24bit 48khz, which is what I need to record at.
2016/05/02 18:51:40
Mosvalve
amigomatt
Mosvalve
amigomatt
Could you send me the link to as I'm having the same issues?!  That would be much appreciated.  I have sent messages to both Cakewalk and Sonar but received no reply as yet and really need to get going with this project.
 
 


amigomatt, I just checked to see if the link is still working and it's not. I figured as much once I told him I forwarded the email to my friend to resolve his problem with ARPlates. I guess the link is temporary anyway. The zip file is too big to email so I recommend contacting the tech who helped me. His name is Nadav
 
His email address is Nadav Oliel [support@service.waves-audio.com]
and my case number is [#110838] AbbeyRoad Plates Plugin crashing Sonar Platinum
I'm sure if you email him and ask him to look up my case number he will help you right away. I'm sure they want to keep track of how many people are reporting this problem.


Thanks for your reply, Mosvalve. I've just spent a couple of hours on the phone to Waves Tech Support and have forwarded them this info to go along with my case. I'll post back when I get a response and hopefully a solution.

Mine works fine in 16bit 44.1khz. My problem only happens in 24bit 48khz, which is what I need to record at.

I wish the link worked it would have saved you time. You will find it doesn't work with 96k sample rate either. I couldn't get it to fail at 16bit 441. Not sure why it works at that and not 48 or 96. The fix is definately the new version of the plugin. I haven't had a problem since with any sample rate.
 
Good luck
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