• Hardware
  • PreSonus Studio 192 and Windows 10
2015/12/29 21:05:15
myronn369
Hello everyone, I was wondering if anyone has had any success running studio 192 and windows 10. I have been trying for about a week now with no success, not much help from there forum. I have a open ticket with tech support trying to work out this issue for 3 days now with the frimware update, also ran a Belarc report for them. There seems to be some major issues with there frimware and App "UC",by the way I also hooked the interface into my wifes iMac with the same results. At this point it just a $900 paper weight with lighs and a few knobs.
2015/12/30 10:34:38
Karyn
What sort of issues are you having?  What FW version are you using?  Do the FW and UCS version numbers match?  Can you even get that far to check?
 
I have a 192 running well on Win7 sp1 but I was going to upgrade to Win 10 so I'd like to know what you're experiencing.  You haven't seen much about it in the P forum because it seems to work well...  (I know mine does)
2015/12/30 17:15:40
myronn369
Hello Karyn thank you for you quick response, I have the UC app installed "Version 1.4.3.35573" on my PC with usb 3 drivers, I have ran the firmware update on UC app to update the Studio 192 and when I open up the mixer section and look at the drivers page it said my firmware version is invalid "DSPv(invalid)/Bootloader v1.0, Then on the next line it said the new version DSPv1.2-22/Bootloaderv17 but it wont update. It takes about 30 for the power button to trun to a solid blue, the Uc app can see the 192 it just doesn't update the firmware.
2015/12/30 18:41:12
Karyn
This is a long shot because I think it only affects macs, but have you tried plugging it into a USB 2 socket?
2015/12/30 19:45:01
myronn369
Yes I have tried to run it in usb 2 socket and I got the same results, I dont know what else to try I have uninstall and reinstalled everything at least 4 times. I have to ask is that a Ultra Man Beta capsule?
2015/12/30 21:31:03
Jim Roseberry
Are the USB3 ports on your motherboard Intel USB3 ports... or 3rd-party controller?
3rd-party USB3 controllers cause many issues with audio/MIDI interfaces. (Similar to using a non-TI chipset Firewire controller with a Firewire audio interface)
2015/12/31 02:13:59
myronn369
Hello Jim, I gave you Ideal try and plug straight into the motherboard but it did not solve the problem. I do have a 3rd party controller onthe front of My Pc and intel on the board it was a good Ideal.  I went to intels site to make sure the drivers where up to date and they where.
2015/12/31 11:17:33
Jim Roseberry
The reason I asked specifically if the USB3 controller was Intel:
 
Prior to Z77 chipset motherboards, literally *all* USB3 controllers (though they were on the motherboard) are 3rd-party USB3 controllers.  Prior to Z77 chipset motherboards, USB3 had not yet been integrated into the Intel chipset.
 
IOW, If you're using a motherboard older than a Z77, your USB3 controller is a 3rd-party controller.  
2015/12/31 14:12:03
kitekrazy1
 I would try disabling USB 3 support in the BIOS if it's a recent board.  
2015/12/31 23:26:19
myronn369
Wow Jim thanks thats some great info I didn't know that. My chipset is a Intel H87 I think it came out in 2013 not sure. Hey krazy I will into the BIOS to see if I can disable usb3.
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