When I'm logged into the Cakewalk system and fill out the
support form, I am prompted for name, email and serial numbers that are available in my account information. In the grand scheme of things, retyping my name and email address aren't *that* big of a deal, but the product serial numbers are a PITA as copy/paste doesn't work via Help>About.
So, as long as you're going update the site to retrieve my product serial number anyway, why not grab my name, email and country while you're at it?
