I just received instructions to delete the Scarlett 18i20 from Device Manager, uninstall Scarlett MixControl, and install a file they sent me, 1.9b10. Everything seems to be working correctly.
Help, About now shows this:
Scarlett MixControl 1.9.64.10
Driver 3.2.285 API 3.0
Firmware version 634.
I was never instructed to run Latency Monitor, but I'll give it a try now.