I also resent the sentiment that people who frequent forums (and most specifically this forum) are somehow less able or likely to make rational decisions or observations about the products they use.
That would have been less insulting if I hadn't seen that sentiment expressed here before... and usually when defending something that is at best a "murky" position and at worst entirely indefensible.
I would counter such assertions that those who completely ignore the forum(s) do not necessarily have all the facts at their disposal.
It comes across like a cop out when things get a little rough.
I love ya, lads and I certainly don't envy you having to suffer the trolls and irrational malcontents (we don't like them either) but this place is of course a massive font of extremely cost effective market research and likely redirects MOUNTAINS of support queries away from your own servers/phone lines.
If you called us spazzes and weirdos... that I would accept. Not worth listening to? Nuh uh.
Sorry... that one bugged me when it was posted (and does every time) but I ignored it. Since it was brought up again... well there ya go.
I will now go be spazzy and weird somewhere else.
;-)