thank you both for answering me, first, i don't know if i can do "full screen" i'll try it. next response, oh man, did i flip out when some nit wit at HP told me their not responsible after i install 3rd party software, that's the dumbest thing i ever heard, and this was after 3 hours with some "tech" (i can't understand half of what she said) all she did was manage to loose most of my stuff. what morons.
anyhow, i looked on the interweb and found, what i think is a solution, i'll have to keep at it. the fall back answer i get from the techs is always a clean install of the OS and you know what a nightmare that is. i'm amazed how useless these people are.
thanks again for your help.