scook
Contact Cakewalk Customer Service

I contacted CCS on November 29th 2015. I sent further e-mails and web forms, but have heard nothing since.
 
I'm unable to 'phone the US due to time difference, cost, and for medical reasons being unable to use the 'phone.
 
So, no point in recommending making contact with CCS in my experience. Or giving them even more money.

portesham
 
I contacted CCS on November 29th 2015. I sent further e-mails and web forms, but have heard nothing since.
 
I'm unable to 'phone the US due to time difference, cost, and for medical reasons being unable to use the 'phone.
 
So, no point in recommending making contact with CCS in my experience. Or giving them even more money.

My recommendation for you is not to quote my posts if you are going to take them out of context. The post I made was in response to the post immediately above it, msg #133.

scook

portesham
 
I contacted CCS on November 29th 2015. I sent further e-mails and web forms, but have heard nothing since.
 
I'm unable to 'phone the US due to time difference, cost, and for medical reasons being unable to use the 'phone.
 
So, no point in recommending making contact with CCS in my experience. Or giving them even more money.

My recommendation for you is not to quote my posts if you are going to take them out of context. The post I made was in response to the post immediately above it, msg #133.

my recommendation for you is to try and make a useful or helpful post

portesham
 my recommendation for you is to try and make a useful or helpful post

You mean like taking a response to another post and use it as a springboard for my personal rant? I'll keep that in mind. Thanks for the suggestion.

portesham
my recommendation for you is to try and make a useful or helpful post

You may be frustrated but the guy you are replying to has helped hundreds (if not thousands) of users with his almost encyclopedic knowledge of the program.
 
Send Cake another email or PM one of the Bakers here if you can't give them a call. They'll get you sorted.

The above does make a point with something that has bothered me as well. There are many apps now that allow for free wi-fi calls all over the world which would highly benefit customers. The only real issue at that point would be the allocated time slot that is open (would have to throw that one onto the customer); but the "landline" mentality is becoming dated at an accelerated rate.

I haven't been on the forums in a while, but found out about the $99 membership renewal on an alert from the Command Center app.  I must say it was a most welcomed surprise!  I appreciate very much how well Cakewalk has taken care of it's user base, and why I keep coming back!
 
Cheers!

One thing I note about the slated updates is that aside from the Mastering FX improvements, they are all applicable to every tier of SONAR.  They don't provide any additional inspiration for new users to purchase Platinum, or for existing users to upgrade.
 
It's nice to see updates that will help the broad base of users, but thought I would point this out.

anxiousmofo
One thing I note about the slated updates is that aside from the Mastering FX improvements, they are all applicable to every tier of SONAR.  They don't provide any additional inspiration for new users to purchase Platinum, or for existing users to upgrade.
 
It's nice to see updates that will help the broad base of users, but thought I would point this out.

Yeah, I am not sure I agree. The new changes will make SONAR more user friendly. This notion that somehow we need to make things overly complicated for Pros is not true from Pros I talk to on a regular basis. Time is money so if we can make it easier to get projects started, improve the browsing experience, and address core fixes, we'll be making life easier. So again, I think all users will see a benefit in their every day use.

I think all users will benefit as well and I am excited to see it.  That said, that wasn't my point, and I don't recall saying anything about making things complicated. :)