I really hope it's preferences related, but holding Ctrl (or Shift, which seems to bring up the same dialog) at startup doesn't fix the issue. I've also tried tweaking about every Snap to Grid preference with no difference in behavior. Note also that snap works perfectly for me in piano roll view.

The repro steps you suggested are exact. When I go through them, my Actual Results are that notes are not snapped to their proper quarter-note aligned positions.

I also tried clearing out my AppData\Roaming\Cakewalk\SONAR X2 Producer\ folder and reopening the app, but that didn't help (and it doesn't seem to clear out every preference). Guess I'll try uninstalling and reinstalling X2 again, this time without importing preferences from X1 when I open it for the first time.

EricWBarndollar


I really hope it's preferences related, but holding Ctrl (or Shift, which seems to bring up the same dialog) at startup doesn't fix the issue. I've also tried tweaking about every Snap to Grid preference with no difference in behavior. Note also that snap works perfectly for me in piano roll view.

The repro steps you suggested are exact. When I go through them, my Actual Results are that notes are not snapped to their proper quarter-note aligned positions.

I also tried clearing out my AppData\Roaming\Cakewalk\SONAR X2 Producer\ folder and reopening the app, but that didn't help (and it doesn't seem to clear out every preference). Guess I'll try uninstalling and reinstalling X2 again, this time without importing preferences from X1 when I open it for the first time.

What's your "Event Draw Duration" set to? Is it also quarter notes? That's the setting to the left of Snap and just to the right of the "Sonar X2" logo. If not, try again. If it's already at quarter notes, then I'm at a loss.

Can you use something like Screencase O Matic to create a video of the problem and post it here? I'd like to see you walk through the process just to see how you're getting those results. 999 times out of a 1,000, issues like this are bugs in the software and not machine related, but what you're describing sounds 
Here's the link:

http://www.screencast-o-matic.com/

Well, the reinstall didn't help reset preferences either. It also didn't ask me to import preferences from X1 this time, and my serial # was already filled out, so it must be saving things in the Windows Registry. Anyone know how to do a deeper "factory reset" for preferences short of reinstalling Windows or installing on a new machine? (I can start deleting registry keys with "Cakewalk" in them of course, but I don't want to corrupt anything about my SONAR 8 installation...)

And, yes, my event draw duration is set to 1/4 note resolution too. Anyway, here's a screencast of me trying unsuccessfully to insert a measure of 4 quarter notes in Staff View. I then show that snap works just fine in Piano Roll view:

http://screencast-o-matic.com/watch/clXvf9VemB

(Handy site, btw!)

I just watched the video and you're definitely not doing anything wrong. When I try and reproduce those exact steps, it works for me. This is probably the kind of thing that might be specific to your installation, or your machine.

I'd now suggest reporting this directly to Cakewalk and pointing them to the video.

I'll try reporting a problem again (my X1 bug for this was confirmed as repro-able but then "archived"--and I'm a software engineer, so I know what "archived" really means ;) 

In the meantime, I'll keep trying to figure out if there are files or registry entries I can reset to clear my preferences back to defaults. Preferences sound much more likely than anything machine-specific to be causing this (given that it worked for me in the X2 Trial installation). Really appreciate the help, though!

Being that you're a software engineer, try to find the .ini file that Sonar uses to store preferences. I think it might be Sonar.ini or something like that. Rename the file to back it up. Delete the original. Open Sonar. 

I think on first launch, Sonar will recreate that file using default settings. Worse case scenario, you just restore using the file you renamed as a backup.

Funkybot are you thinking about Aud.ini?

scook


Funkybot are you thinking about Aud.ini?

That's the one! 


I'm pretty sure deleting that file (make a backup first in case I'm wrong) forces Sonar to reset itself to it's default state.

I would rename it rather than delete it, just in case there are a particular settings that you might need to retrieve.

Doesn't help 


I've tried renaming AUD.ini, Cakewalk.ini, TTSSEQ.ini, and all configuration files in C:\Users\<Computer Name>\AppData\Roaming\Cakewalk\SONAR X2 Producer\. I've also tried the same with the configuration files in C:\ProgramData\Cakewalk\SONAR X2 Producer\.


There seem to be Preferences stored in other places, though. Colors aren't reset by this, as just one example.