2016/03/07 16:33:13
1andyf88
I've been getting random notices over the last few weeks that an attempt was made to change my password to my cakewalk account. Today I received notification that my password was changed. I did not initiate this. I was able to log on with the new password and change it again. Has anyone else had this issue?
2016/03/07 16:34:48
Leadfoot
That's weird.... I haven't received anything.
2016/03/07 16:37:04
Jeff M.
I haven't received any notifications, either.
 
2016/03/07 16:39:55
1andyf88
OK, thanks. I wasn't sure if Cakewalk was doing a "maintenance" update or something requiring a new password reset. If not, logic would then seem to lead to someone trying to access my account. Curious.
2016/03/07 16:44:23
1andyf88
This is what I received as an email. I have since changed the password twice. I never initiated a password change or reset.

Cakewalk Password Reset

Cakewalk Account Management
to me
18 minutes agoDetails
Hello AndyF,

Your Cakewalk password has been reset to the following: v:lE#v*5

Please sign in and change your password here: https://www.cakewalk.com/.-Account/Change-Password

If the above password is not accepted, please try typing it in manually instead of copying and pasting it.

Best Regards,
Cakewalk Account Management
2016/03/07 16:45:48
mettelus
I would specifically ask CW about this to get closure. With the SSO setup, someone can cause you more trouble than simply impersonating you. Check your store account too and see if anything is amiss there.
2016/03/07 16:52:52
1andyf88
On the phone with them now
2016/03/07 17:03:56
1andyf88
Short answer, they feel their SSL is secure. Perhaps another user with a similar user name accidently entered their information erroneously and it was sent to my email. I will say my wait time was less than a minute to get through.
2016/03/07 17:07:19
John
I have gotten the same emails and told a CW person about it with no action taken. Nor did I get a good answer about it. I have since just ignored those emails. I have had no trouble in logging on. I don't know where they are coming from but I wish CW would respond with something concrete.  
2016/03/07 17:35:17
Paul P
John
I don't know where they are coming from but I wish CW would respond with something concrete.  



I hope the Cakewalk accounts are secure.  While trying to authorize a free plugin, I recently got access to account product lists and their serial numbers for as many accounts as I cared to try over at iZotope (all while failing to update my own account).
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