Michael, control 1 is actually control 11!  Control 7 is the channels mixer control. I see where you are using 8.5. I am on Platinum. If I remember correctly, 8.5 does not have automation lanes. I think that may be some confusing communication between us.

Aha! 

Some software libraries (esp EastWest) use controllers in odd ways.  Hollywood Strings doesn't even use the controllers the same way for every patch.
 
Regarding 7 and 11, while I don't do this, many people use 11 for volume changes throughout a song and use 7 to set overall volume.  The thinking is that if they want the whole track to be louder or software, they can just change controller 7 in one place without messing up all the swells and fades.
 
I personally never use 11.