As you may see, I was able to change my user name from my email address to the new name. It also seems to change previous posts to the new name. I will detail this in a separate post because Tech Support told me this new ability was applied just this morning. Talk about a timely change
I reported my crash bug with the midi edit to the same tech. I will happily admit I was pleased pink at the helpfulness of Tech Support after only a 2 minute wait to be serviced.
He did not have anything on the problem, but he noted that this happened during a standard midi edit to keep a note out there in case there are other reports.
He did have me rescan my plugins and strangely enough 3 new plugins appeared. I also reported a plugin naming error in the conversion from X3 to Platinum. X3 listed 'Kontact 5 8 out', 'Kontact 5 16 out' and 'Kontact 5 64'. In the new insert plugin list, I had 3 Kontact 5 instances listed but all named simply as 'Kontact 5'. He showed me how to edit the names back to the full names through the plugin manager which really allows you to call your plugin anything you want.
The issue that really frustrated me about the crash was that I lost 30 minutes of work (of course because I did not hit save during that time), but the frustration was that in X3 I had set Sonar to auto save every 5 minutes. When I returned from the crash it did not offer to select a restore point and therefore I believed that the upgrade did not carry my preference over for 5 minute saves. Well I was wrong. It did carry over the preference. Then I was disturbed that it was not auto saving, but when I looked in the folder I found the Auto Save point (Hurrrraaaah). The only thing was that Sonar did not realize I had a previous crash so it did not offer me the chance to select the Auto Save. I can live with that because my Auto Save meant I only lost 3 minutes of work ... another Hurrrraaaah.
At the end of it all, I was so pleased with the support help. He did not try to rush me off the line and gave me some great tips on things I should do to prevent upgrade blues. Thanks CW and great Tech Support.