• SONAR
  • Bandlad Assistant not loading...sorted !
2018/06/02 09:41:49
hayesf
Anyone else having issues this am?
 
Thanks
2018/06/02 10:40:47
fireberd
Just tried mine and its working OK.  
 
2018/06/02 17:45:09
MFanning
I too am having a problem with BandLab Assistant.  This morning I was going to see about getting the Cakewalk by BandLab update and the BandLab Assistant is all greyed out and there is a shifting Windows symbol image in the middle of it. Clicking on it gets no response!
 
What to do?  Anyone? Uninstall and reinstall?
2018/06/02 17:54:13
scook
My understanding is this is because there are no projects set up at BandLab. It should eventually come out of the wait state. At least, it does for me. It goes into a wait state every time it gets focus but recovers after a second or so. If you have not been able to update BA to 3.1.0 you may want to uninstall it and download the latest version from https://www.bandlab.com/download/assistant/windows. I did not notice this until I loaded 3.1.0 though. AFAK, the devs are aware of this and are looking at it.
2018/06/02 18:38:47
MFanning
Thanks Scook!  Ok, so just now, after a time where it just stayed greyed out, I closed the BandLab window and then the notice popped up saying there is an update.  I installed the update and it seems to be fine now!  Cool, now I can update Cakewalk!
2018/06/02 18:41:27
hayesf
Thanks scook, have done the uninstall and done the lasts version, still greyed out as MF as said... we shall wait and see... ;)
 
2018/06/02 20:07:03
Anderton
Same problem as hayesf. Uninstalled, downloaded 3.1.0, stays grayed out (I waited about 30 minutes before giving up). Uninstalled and tried again. Tried compatibility mode with Windows 8 and the Microsoft tool for problems involved in installing or de-installing. Still grayed out except for a Windows logo.
 
Windows 10, 64-bit, i5, 8 GB RAM laptop.
2018/06/02 20:53:31
Johnny5078
Same problem here.  
 
Win 10 64bit, 16 GB Ram
2018/06/03 01:55:55
keneds
Me as well....Hmmm
2018/06/04 17:36:32
hayesf
Still no go with this... contacted bandlab and had a prompt email back with uninstall, reinstall and cleared 3 times and still same issue.
I see others have a similar issue, hope BL are looking at this.... ;)
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