Johnbee58
I think I may have a problem!  My Scarlett 6i6 interface has a problem running at 48 khz and it has to be able to for ARC.  I ordered ARC from Sweetwater.  I hope it's not too late to cancel it.  If I switch from 44.1 to 48 it will change but will not play anything.  If I click on a wav file to play a second time it will revert to 44.1.  Does this mean I can't run a test?
JB

I'm running ARC 2 with a scarlett 6i6 (1st gen) - I've no issues with it.
 
When measuring, ARC 2 has to run at 48Khz. I find that when you get to the screen to choose your audio device, you have to click "ASIO Panel" button in order for it to pick up the Scarlett 6i6 at 48Khz. 
 
From then on, everything should be ok.
 
I always run at 44.1Khz in Sonar, and haven't found an issue.
 
M.

Just a thought, if you've also got Windows set to use your 6i6 as a sound device make sure it's also set to 48Khz, or set Windows to use your in-built sound card temporarily.
 
Windows 10 has a nasty habit of interfering with DAW's if the sound device is the same - especially when you're using ASIO.
 
M.

msmcleod
Just a thought, if you've also got Windows set to use your 6i6 as a sound device make sure it's also set to 48Khz, or set Windows to use your in-built sound card temporarily.
 
Windows 10 has a nasty habit of interfering with DAW's if the sound device is the same - especially when you're using ASIO.
 
M.

I've been around and around this all damned day!  I'm extremely pissed.  I had a Sweetwater tech get into my system via team player software and got it set up to run at 48k.  Then all hell broke loose.  Cakewalk projects wouldn't open, VST instruments would play.  It was a nightmare.  He got Windows to run at 48 and all this trouble ensued so I called another tech who set me back to 44.1.  All seems back to normal except a a fairly new project I just started working on went corrupt.  I fixed it by transfering the MIDI files to a new project, so that's OK.  Now, what I need to know (msmcleod) is-If I temporarily, for the sake of the test, run the 6i6 & Windows at 48k to do the test, after the test is completed and I make the correction file could I take everything back to 44.1?  Will the ARC Correction file run on 44.1? Because if the correction file that you run in the master buss needs to run at 48k I'm screwed and need to send the ARC back without opening it so I can get a refund.
 
I have everything configured so that the Scarlett is the main soundcard for Windows so I don't have to change everything just to record.  I've been doing that for 3 years now and up until now it's never been a problem.  My computer in my studio is dedicated for music production so it's really not an issue.  Today is the first time I ever had to mess with the soundcard drivers and it's a real trip through hell.  If I would've known it was going to involve this much frustration I wouldn't have bothered with ARC.
 
I gotta get a new hobby like painting or ceramics or something.  This music crap is diving me nutz!!  Or at least go back to writing songs on an acoustic guitar with a cheap tape recorder like I started back in 1977.
 

Johnbee58
 Now, what I need to know (msmcleod) is-If I temporarily, for the sake of the test, run the 6i6 & Windows at 48k to do the test, after the test is completed and I make the correction file could I take everything back to 44.1?  Will the ARC Correction file run on 44.1? Because if the correction file that you run in the master buss needs to run at 48k I'm screwed and need to send the ARC back without opening it so I can get a refund.

 
This is exactly how I did it. I ran the test at 48K (because it has to be), but since running the test I use 44.1K in Sonar exclusively. And this was on a 6i6 1st gen.
 
A few things to point out however:
 
1. My Windows sound device is NOT set to my 6i6. It's set to the motherboard's onboard realtek one, with a windows sound scheme of "none".
 
2. When you do the test (measurement), make sure you've got nothing else running - no CbB, no Sonar - just IK Multimedia's standalone ARC 2 app.
 
3. Also make sure you get your speaker level as close to the volume you'd normally play things back at. I tend not to have it too loud, so it took a bit of tweaking to get the mic gain/volume set to an acceptable balance for the measurement software.
 
4. Finally, there's a diagram of where you should place your mic for the various measurements. It's vital you get the positioning correct, else you'll get inaccurate results (like one speaker louder than the other).
 
What I did was scan in the diagram, blow it up to like 8x the size, printed it out on loads of sheets of paper, and taped them all together. I taped this to the floor.
 
I used a standard mic-stand to do my measurements, but lowered the centre pole so it was just above the floor (i.e. not touching). I could then easily line this up with the diagram when going from one position to another.
 
Once it's all done, you can safely fire up ARC 2 in CbB/Sonar at 44.1Khz.  Simply pick "Flat" and whatever you called your measurement and off you go. Like I said in an earlier post, I noticed the difference RIGHT away. 
 
I hope this helps!
 
M.

Johnbee58
 Today is the first time I ever had to mess with the soundcard drivers and it's a real trip through hell.  If I would've known it was going to involve this much frustration I wouldn't have bothered with ARC.
 

Johnbee58
I've been around and around this all damned day!  I'm extremely pissed.  I had a Sweetwater tech get into my system via team player software and got it set up to run at 48k.  Then all hell broke loose.  Cakewalk projects wouldn't open, VST instruments would play.  It was a nightmare.  He got Windows to run at 48 and all this trouble ensued so I called another tech who set me back to 44.1. 

 
 
 
You shouldn't have to go through this sort of hell to get the measurement working. As long as you've got nothing else running, the measurement software should just work.
 
As I said in an earlier post, I found I had to click the "ASIO Panel" button on the IK Multimedia app (which opens Scarlett Mix Control) to force it to 48K. From then on, it was fine.
 
Once you've done that, try running Scarlett Mix Control on it's own and set it back to 44.1K before you open Sonar/CbB again.
 
M.

Are you saying that you didn't have to do ANYTHING (regarding the testing software)?  The test set itself up?
You started the test @44.1 and the software set everything to 48k for the test?

Johnbee58
Are you saying that you didn't have to do ANYTHING (regarding the testing software)?  The test set itself up?
You started the test @44.1 and the software set everything to 48k for the test?

No, I said when it got to picking the audio device part of the test I had to pick "Focusrite 6i6" then press the "ASIO Panel" button and select 48K from the Scarlett Mix Control that pops up.
 
Once that was done, I continued taking my measurements at 48K.
 
Once I'd finished, I went back to using 44.1K within Sonar.
 

msmcleod

Johnbee58
Are you saying that you didn't have to do ANYTHING (regarding the testing software)?  The test set itself up?
You started the test @44.1 and the software set everything to 48k for the test?

No, I said when it got to picking the audio device part of the test I had to pick "Focusrite 6i6" then press the "ASIO Panel" button and select 48K from the Scarlett Mix Control that pops up.
 
Once that was done, I continued taking my measurements at 48K.
 
Once I'd finished, I went back to using 44.1K within Sonar.
 

Sorry.  I didn't mean it to sound like that.  What I meant was that you didn't have to change the Windows sound configuration.  You wouldn't have to since you don't use that for overall PC sound if the PC sound comes from the onboard soundcard.
 
JB

Johnbee58

msmcleod

Johnbee58
Are you saying that you didn't have to do ANYTHING (regarding the testing software)?  The test set itself up?
You started the test @44.1 and the software set everything to 48k for the test?

No, I said when it got to picking the audio device part of the test I had to pick "Focusrite 6i6" then press the "ASIO Panel" button and select 48K from the Scarlett Mix Control that pops up.
 
Once that was done, I continued taking my measurements at 48K.
 
Once I'd finished, I went back to using 44.1K within Sonar.
 

Sorry.  I didn't mean it to sound like that.  What I meant was that you didn't have to change the Windows sound configuration.  You wouldn't have to since you don't use that for overall PC sound if the PC sound comes from the onboard soundcard.
 
JB

That's correct, I didn't have to change any of the windows stuff.
 
To be honest, you shouldn't have to either. The only reason that the ARC 2 program might have an issue is if something else has your 6i6 in use.
 
So make sure nothing else is running.
 
Things like Skype or Microsoft Edge might be running in the background.
 
M.

Johnbee58
Oh, and regarding the speaker placement.  It might not be visible from looking at the pic but I simply cannot move them.  They are already against the wall.  They're as far OUT as they can be moved because the bass traps are angled inward.  That's why I considered moving the setup against the long wall.  But you don't think that's a good idea?
 

Move your desk out 6-10" from where it is now. That will let you get your speakers further apart and also allow more space behind them for the rear ports (if equipped) to do their job. As it is now, your rear ports are all but blocked off by the wall foam. Those ports need room to breath or they do nothing.

Also concur with sitting and listening to CD's that you know well on them. If reference music you know well sounds like it has enough bass, then the problem isn't with your speakers or placement. If the reference music also sounds weak in the low end, start experimenting. Move the speakers out as I suggested. Try pulling the bass traps off the wall. If that makes your reference music sound like you think it should, problem solved. If not, you may have to go with eq to fix the problem.