Firesong X
Belletunes:
This happened to me, under similar circumstances. I called customer support who fixed it in few minutes. Apparently it is a glitch in their system soon to be fixed,- according to the customer support guy and Andrew.

Good to hear!  Thanks for the feedback.

Keni
I see the Manchester update is now available though notice hasn't been posted... Excellent...
 
I just browsed through the e-zine again and didn't find a list of which modules to manually download as have appeared previously...
 
I'm sure I wasn't looking in the right place...?
 
Can anyone give me a pointer?
 
Thanks!
 

If you're not using CCC then go to your account and select Sonar platinum. In the Download link that loads you'll see there's 2 files. There's also an update to the documents so download them as well.

kevinwal
If memory serves, there have been more than twelve releases this year if you count the interim fix releases, of which there were perhaps two. So folks should have received around fourteen updates rather than twelve. Given that historically we received at most perhaps five fix releases between major product versions over perhaps an eighteen month period and a low renewal price I find it hard to understand what the fuss is.

+ several thousand!

Thanks Mike...
 
I knew the Sonar update itself as well as the docs (everytime), but I was uncertain of whether there were any other modules in need.... Looking through the ezine didnt see a "list" of files to download though I did find one mention that the Sonar update itself was "as you need"... Incorrect as I need the docs too, but it felt a bit ambiguous so I thought to check...
 
I got the two files earlier this morning and will do the update today... as for the Melodyne update? <sigh>... Not quite sure how I'll get that as currently, I can't get that machine online and there doesn't appear to be any way to download the update to a different pc and transfer the files.... So I'm stuck there for the moment....
 
Keni
 

Keni
Thanks Mike...
 
I knew the Sonar update itself as well as the docs (everytime), but I was uncertain of whether there were any other modules in need.... Looking through the ezine didnt see a "list" of files to download though I did find one mention that the Sonar update itself was "as you need"... Incorrect as I need the docs too, but it felt a bit ambiguous so I thought to check...
 
I got the two files earlier this morning and will do the update today... as for the Melodyne update? <sigh>... Not quite sure how I'll get that as currently, I can't get that machine online and there doesn't appear to be any way to download the update to a different pc and transfer the files.... So I'm stuck there for the moment....
 
Keni
 

Hi Keni.
Have you tried to contact Celemony? You could give them your situation and ask for a .zip file download to your e-mail address with the licence included. It's worth a try.

CCC tries to install a new version of itself and seems to freeze when creating directories. Anyone got a solution to that? I can download Manchester separately but would like to get CCC working.
 
Thanks!
M

i thought the CCC had frozen last night when it was updating itself but I was just being impatient!

I must have misunderstood the MIDI improvements in Machester. I had hoped this meant that if I forget to turn on my Mackie Control Universal and Extender when I started Sonar, I could turn them on when Sonar was running and it would recognize them and set them up. I tested this and that's not how it works.
 
This happens more often than you think and it's quite an annoyance. Ableton Live handles this beautifully - turn on your stuff and it recognizes them and remembers how you had them set up...

I bought Professional through STEAM last year, will the manchester update become accessible through STEAM? It's not there right now.

Ida_Mikke
I bought Professional through STEAM last year, will the manchester update become accessible through STEAM? It's not there right now.

you should ask this question on the steam forum, you'll get an official reply there :-)