Unable to upgrade to Manchester

2016/01/29 21:40:46

iiftmlis

Unable to downgrade to Lexington
Sonar will not run.

This is the error I get when upgrading or downgrading:

http://imgur.com/xtQCO3W

This is the error I get when running Sonar

http://imgur.com/NyNCvTp

I've never had a problem upgrading before.

Anyone face this issue?

2016/01/29 22:03:12

scook

SONAR might be running. You could look for SONAR in the Windows process list and kill it or reboot. Then try the update again.

2016/01/29 22:08:45

iiftmlis

Well, it was running but killing it did not make a difference.

I also just tried uninstalling and reinstalling. No dice.

2016/01/29 22:14:16

scook

Does that mean you also rebooted the PC?

2016/01/29 22:34:18

iiftmlis

I rebooted the machine a few times in the last few days that I've been dealing with this problem.

And now, in response to your reply, I've rebooted again but it didn't help. It still dies as it's trying to register files. Specifically Stretch.ax

2016/01/29 22:36:22

scook

Are there any pending windows updates? If so, allow the machine to update.

2016/01/29 22:52:01

iiftmlis

No, there are no pending updates.

2016/01/29 22:58:05

scook

Are you using the Command Center?

2016/01/29 23:14:33

iiftmlis

Yes, and I'm running it as administrator. But I've also tried running the downloaded file separately, as administrator. Same result.

2016/01/29 23:31:23

scook

I assume you are using the latest version of the Command Center. I doubt it will make a different but when you attempted to reinstall SONAR was it a clean reinstall? IOW, did you use these instructions https://www.cakewalk.com/...n-Install-Instructions?

Unable to upgrade to Manchester

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