• SONAR
  • Subscribed , but demo mode? Solved
2016/01/29 15:43:33
eric.birchall
I seem to have some problems with my renewed subscription and Manchester , can anyone help point me in the right direction.
I subscribed for 2016 on the 18 Jan and according to my account this is recorded ( there was one failed payment but the second was completed)
I have just upgraded to Manchester but once completed was told I needed a subscription and was running in demo mode only.
When I was using the command centre , the "watch video" screen was not working properly , perhaps because I am set at 125% screen size? I did get an out of recourse message during the rapture upgrade but it seemed to finish OK
 
Ric
2016/01/29 15:50:54
Zargg
Hi. Maybe try to logout of CCC, reboot and log back in? do you have the latest CCC?
Best of luck.
2016/01/29 15:51:20
scook
Are you running Command Center v1.1.4.3? Click CTRL+gear in the upper right of the Command Center to see the version.
Did you reboot after updating the Command Center?
2016/01/29 15:53:39
eric.birchall
When I ran the CCC it asked me to upgrade to the latest version which I did  , just tried a re-boot , will open CCC again
Ric
2016/01/29 15:57:51
eric.birchall
I restarted , ran Splat and was told was in demo more , I opened CCC and hit launch from within there and it seems to be OK now , sorry for the hassle!
Ric
2016/01/29 16:10:45
Zargg
Glad you got it figured out
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